I don't know if you know about Simplify and the IT issues. So many people have had a horrendous experience over the last five weeks due to IT issues, but it goes much deeper that that. If you are on Facebook look at the 'When conveyancing goes rogue' page and read the stories. It is heart breaking. Because I feel for all those people I have set up a petition. Please look and sign and forward the link onto family and friends.
www.change.org/p/uk-parliament-to-ban-the-payment-of-conveyancing-referral-to-estate-agents