Footasylum contact details?

[nothernexposure]

Got a nightmare with returning a footasylum order. In store won't accept the card I used to buy online. No returns label in the parcel so struggling to return by post. Chat line useless and waiting for a call back. No response from their Twitter help account. Any ideas or suggestions for how I make contact and get help? I'm running out of time to get a refund. Agggh!!

Hopeful bump?

Anyone?? Pretty please!

footasylum.pissedconsumer.com/customer-service.html

Does this number work?

Thanks @@TriciaMcMillan finally got a different branch to refund on a different card.

Yes go online to Footasylum (I used the app) and you can print off a return slip for your order and you can then return via Asda to you drop off point

You might get the return slip via the Asdatoyou

I had a nightmare because I paid via PayPal and the Footasylum store where I had just collected my item from wouldn't accept returns paid via PayPal

I did have a return slip and used the Asda to you one and then had to drive to an Asda store with a drop off box.

There are yodel drop off points but you have pay £2.50 for them

Here's the Asda site

I feel your pain

These are from their app

.

I've put this on here for anyone else who was stuck like me re PayPal payment etc