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How do you do Sainsbury’s deliveries?

82 replies

PissyMum · 05/11/2021 22:06

I had my first home delivery from a supermarket tonight and I’ve been very excited about it all. I think I did it wrong somehow though.

When the man came he knocked on the door and he had a stack of four plastic Sainsbury’s boxes then all the food is ordered was loose inside. So I quickly pulled all the food out of the boxes and just dumped it in the hallway in piles. The delivery man laughed and said that he’d never seen that unpacking technique before.

Are you supposed to keep the boxes or something? Carry them in and unpack them properly while delivery man just waits there? I don’t understand. I thought there would be bags and it threw me.

OP posts:
Redglitter · 06/11/2021 00:14

I take the trays into the kitchen and unload them onto the counter while the driver waits at the door

PickAChew · 06/11/2021 00:18

And yes, I use ocado for the bags or waitrose, who have abandoned bags but most drivers will carry the crates into the kitchen for me so I can unload onto my worktop - I wear a mask and open as many windows as possible for them.

NotAnotherPylon · 06/11/2021 00:27

I either throw it in plastic boxes or on the porch floor, depending on how organised I am (not very ...!)

I've started using click and collect because I can't stand waiting for a delivery. I'm like a cat on hot bricks🤣

TrundlingAlong · 06/11/2021 00:29

Waitrose here, and the drivers bring it all into the kitchen and help to unload. My parents use Tesco and they have their own crates at the front door to decant stuff. The one time I was there and received the stuff for them I thought it was a bit off that the driver didn't even help to unload things, just watched me do it all. No idea if that's standard or if he was just not that helpful.

Pre Covid we used Ocado and they used bags and took them all back again alongside any plastic bags you wanted to recycle (not just their own ones) and refunded you for them. I thought that was great.

ImNotDancing · 06/11/2021 02:34

[quote AssassinatedBeauty]@Haudyourwheesht I personally find that sort of comment overfamiliar and intrusive from people that I don't know. Perhaps I should have said that I wouldn't have liked him commenting in that way, and that I would find it a bit off. [/quote]
Well I hope you enjoy making the staff feel like shit when they’re just trying to be friendly

NadiaVulvokov · 06/11/2021 05:39

Another vote for the IKEA bag method

megletthesecond · 06/11/2021 07:16

sofia yes! Lots of re-bounding and realising you have to carry it up after all.

Scarlettpixie · 06/11/2021 09:20

I take the crates to the kitchen and unpack the groceries onto the counters. I always make sure they are as clear as possible when I am expecting a delivery and am pretty quick. Most drivers onky bring a couple of crates at a time so are fetching/returning crates while I unpack. Heavy stuff like a 24pk of cans I might dump in the hall as they make the crates heavy.

2catsandhappy · 06/11/2021 09:20

3 large bags(Ikea or Primark)lined up ready in hall. Fridge/freezer, cupboard and household.
Makes putting away easier too.
Check your Sainsbury email beforehand for any substitutions. Lead with 'I don't want the cat food or lamb chops(say), driver sorts the refund while you unpack from crates.
If you can pick a time of day/night when there is a parking space outside your house, even better.
Fold up bags and slip them into a smaller bag and hang on hook/radiator in hall until next time.

RoobyMyrtle · 06/11/2021 09:24

@2020isnotbehaving

It’s such a pain I can only shop with Iceland now as I can choose use bag option. I’m disabled I can’t be bending 100 times to nearly the floor to fill bags. I know other disabled people find the new bag rule equally difficult.
Just put it on the Sainsbury delivery notes that you need help. I get a chair and sit next to the boxes. I pack them into bags for life and the drivers help. Some drivers insist on doing it all for me
2020isnotbehaving · 06/11/2021 09:30

Thanks for hint there is no
Info about that I had struggle many times and no ones every offered help. I’m wheelchair user so can’t even get closer enough to boxes with footrest so already leaning forward a good 2 foot to reach boxes before even lift anything.

Onthegrid · 06/11/2021 09:43

I have Tesco and carry the crates to the kitchen to unload, it takes no less time than unloading into bags or the floor, and I can’t do that as I can’t bend, well I can if I have to but I would be very slow and possibly get stuck. The drivers have never offered to carry them through for me, although they do hand them to me so I don’t have to lift from the floor.

If there is anyone else in the house they help to speed up the process but I doubt it takes 5 minutes as I am quite efficient and always have clear worktops ready.

I have a mid afternoon slot as I work from home so I don’t know if these are less pressured. There may come a point when I have to ask them to be carried through or switch to late deliveries when I know someone else is home.

DH if he is home takes the crates to the kitchen and unpacks on the floor which I don’t understand so I just leave him to it.

SatsumaPumpkinFace · 06/11/2021 09:54

@takethattime

Our Sainsbury’s delivery will allow us to take the plastic crates to the kitchen to empty them and bring them back to the front door.

Tesco don’t. We need to take shopping out of the crate and carry it to the kitchen.

Pre COVID all drivers would bring the crates into the kitchen for us and wait.

Interesting, our Tesco drivers let us take the crates inside to empty. Although I do do a bit of hallway dumping with the heavy stuff.
UndeadSlut · 06/11/2021 09:54

I'm lucky in that my front door is my kitchen door. The delivery driver stacks the crates outside, I empty the top one onto the kitchen worktop or dining table, when it's empty he removes it and I go onto the next one. Hand back any unwanted substitutions as I go.

Babdoc · 06/11/2021 10:02

I have a couple of v large bags ready in the hall, and chuck everything in as fast as I can. I live in rural Scotland, and my Sainsbugs driver covers an area of over 2000 square miles on his delivery run, so I try not to hold him up. His next customer is usually over 45 miles away.

ancientgran · 06/11/2021 10:04

I have a couple of the big supermarket bags and leave them by the front door when I'm expecting my delivery. Put everything in the bags and carry them into kitchen.

hotmeatymilk · 06/11/2021 10:08

Carry the crates to the kitchen and chuck everything on the floor/surfaces there. Usually while DD “helps” by choosing the heaviest thing to drag along, or the most breakable thing: “Look, eggs!”

crankysaurus · 06/11/2021 10:12

We clear the kitchen worktops and unload onto them. Doesn't take much time of you've cleared some space in advance.

GreyhoundG1rl · 06/11/2021 10:14

I just decant into the blue IKEA bags.

CakewalkCakeWalk · 06/11/2021 10:15

My Tesco shop came last night, and the driver was super helpful following me struggling to bend down to remove items from his crates. He said that next time to just leave my bags for life on my front step and the drivers will pack items straight from crate to bag then knock for me - I just had to make a note on my shopping order to request it. I didnt realise they would do that, it will make my life so much easier!

Leafsontheline · 06/11/2021 10:21

I unpack in the tiny hallway which is really just a landing with the stairs behind. Depending on how big the order is results in how far up the staircase I need to go..

I have to keep the door to the kitchen shut because of the dog. I am moving house soon and will have a proper hallway with separate route to the kitchen, am looking forward to more straightforward shopping unpacking!

DelphiniumBlue · 06/11/2021 10:21

We take the crates into the kitchen an unpack there. But there are usually at least 2 adults in the house to help do this speedily.
I'm not sure that everyone would be able to do that by themselves- the crates can be really heavy.

IcedCoffeeAlways · 06/11/2021 10:26

@PissyMum Usually I have bags or baskets ready to go for it now 👍🏻

Don’t worry though - they’ve seen it all in this house 🤣 Last year I had just had DS1 and got a chap at the door - I thought it was my HV opened the door with a 1 week old baby on the boob and just a button down nightshirt on 🤣 Delivery driver was standing there with a stack of crates containing the shopping I’d forgotten was coming 🤣🤣 not knowing what to do I one handedly heaved the contents onto my hall floor 🙈 The driver smiled and told me I was a great Mum 😢 and I cried in his face 🤣🤣🤣🤣

TuftyMarmoset · 06/11/2021 10:42

I do what you did OP except my hallway is tiny (like less than 1m sq) so I pile it in the living room which it opens onto. DP is usually hovering in the background to ferry any stuff to the freezer.

JorisBonson · 06/11/2021 10:43

I take it through crate by crate and dump it all in the kitchen. But my house is teeny.