How do I send product back to Amazon?

[Veuvelily]

Why can’t I print this off?

I think it's the option where you take it to the post office. They scan the QR code and print the label for you there.

I think you just pack it as normal with no labels, take it to the post office and then scan the QR code and it will print the label to attach to the package. then hand it to the cashier to post.

Yeah the Post office scan the code from your phone and print it off .

Our local corner shop has a machine where you can scan the code and print off a label. You then leave the parcel with them (they give you a receipt) .

Yes we have a local shop that will do that too .

Our Morrison has Amazon lockers that has a scanner.

I got confused with this as I had one to print and a QR code to scan. I didn't read the instructions properly so I printed and stuck the thing on and then took the code to the shop as well. The shop staff got really confused but eventually printed out their sticker (from the code) and stuck it over the top of mine as they thought that must be an old label.

So yes the code is for the shop to print for you.

@Mrsjayy

Yeah the Post office scan the code from your phone and print it off .

Yes. You don't need to do anything except package it up and take it to the Post Office.

At ours their scanner can't pick up the code if you screenshot it, you have to do it from your amazon account.

Thank you !