I was woken by my stressed out mother ringing me in a panic because she forgot to print out the plf QR codes my parents need for their holiday. I sorted it for her - they should be flying now.
So much Covid related stuff has been online, relying on apps etc and she's only semi computer literate - has a laptop but doesn't really get how things work, has a smartphone but doesn't have her email on it, etc. It must be a nightmare for so many people. Easy for those of us who do know what we're doing or have the confidence and ability to figure it out for ourselves.
What can I do to help her improve her skills and confidence? Are there any books or adult education courses you would recommend?
And how can I get some sleep?