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Sold an item on Vinted - delayed delivery?

5 replies

xsquared · 24/08/2021 21:44

Having cleared out a large bag of almost new clothes, I listed some of them on Vinted and within a few hours, a dress had sold to a new buyer.

New buyer paid postage straight away and I despatched the item the following day via Hermes, get the confirmation email that it has been received within a few hours.

All good so far, so it seems.

However, that was on 16th August and the only update I've had is from Vinted to say it's taking longer than usual. I've tracked the parcel several times and it is still stuck on "We've got it" status. Nothing from the buyer despite messaging yesterday to ask whether they've received the parcel

What happens next? It wasn't a lot of money, but that's not the point. It seems very unreliable and inefficient .

OP posts:
xsquared · 24/08/2021 23:53

Bump.

OP posts:
Bigpjbottoms282 · 25/08/2021 07:06

Hermes can be incredibly slow. Send Vinted a message via the help section but I think you probably just need to wait a bit longer.

xsquared · 25/08/2021 12:26

Thanks for the reply. I will wait till the end of this week then send a message to Vinted.

OP posts:
xsquared · 07/09/2021 07:22

Still hasn't delivered.
Vinted told me to wait another 7 days before getting in touch again!

OP posts:
InaccurateDream · 07/09/2021 07:27

I think Hermes have lost it.

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