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Green countries test kit

11 replies

pippitysqueakity · 07/08/2021 15:10

Has anyone ordered one of these? The company is Randox health. She is going on the 23rd back on 30th, but accidentally put the 23rd as her date to return on her registration form. We have emailed, tweeted and phoned(not picked up).
We have the kit, received v quickly, but will she be able to use this one as he registered incorrect date or do we just bite the bullet and pay another £96 to be on safe side?
I know this seems silly, but if it means the difference between her going and not going after the year she has had, I am desperate to make sure it goes ok!

OP posts:
RaindropsonPiglets · 07/08/2021 15:18

Ask on here- lots of their readers have used Randox (there was a BA code for a discount the site promoted) and someone will know the answer.

www.headforpoints.com/2021/08/07/the-hfp-chat-thread-saturday-7th-august/

pippitysqueakity · 07/08/2021 15:24

Thank you Raindrops. Sorry to be so awkward, but how do I post?

OP posts:
ToomuchHeat · 07/08/2021 15:27

You register the kit when you do the test online so I wouldn't worry but if you were
I would call them it does take holding for about 40 mins but I just hold on loudspeaker and do other jobs - can't see it being an issue that you do it when you want though.

And yes you could have got £10 off with a discount code too.

pippitysqueakity · 07/08/2021 15:31

I’ve tried phoning but gave up at 30 mins, obviously not enough staying power…so when you order the kit, that’s not registering?

OP posts:
MauveMagnolia · 07/08/2021 16:01

@pippitysqueakity

Thank you Raindrops. Sorry to be so awkward, but how do I post?
You just go to the end of the thread and type your question. You make up a user name and give your email. If you are a new poster Raffles (Rob) the site owner may need to approve it but that takes seconds

Do it on the link I gave- that it todays chat thread

I did a Randox 2 day and registered it when I did the PLF to come back.

MauveMagnolia · 07/08/2021 16:20

sorry this is the link- you post in where it says leave a comment

www.headforpoints.com/2021/08/07/the-hfp-chat-thread-saturday-7th-august/

pippitysqueakity · 07/08/2021 16:21

Thank you so much
Xx

OP posts:
pippitysqueakity · 07/08/2021 16:23

Oops, forgot where I was, please forgive the xx!!

OP posts:
ToomuchHeat · 07/08/2021 18:52

I don't think it is ... I registered our kits when we did our tests online but deffo just hold on and double check with them

ToomuchHeat · 07/08/2021 18:52

Also keep the booking reference on the email as you need that for your return forms

MauveMagnolia · 07/08/2021 19:13

@ToomuchHeat

Also keep the booking reference on the email as you need that for your return forms
The one on the 2nd email- not the 1st email. The one that says randox order dispatch
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