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How to email EBay

5 replies

Summertime199 · 02/08/2021 23:13

It’s probably right in front of my face, but I’m logged in to Ebay and just can’t find how to email them. Can anyone help? Thanks

OP posts:
FortunesFave · 02/08/2021 23:18

Just Google Ebay Assistance...that's what I did here
www.ebay.com.au/help/home

There are different buttons for various things...so depending on the help you need, you hit the right one. For eg. "Request to remove feedback" or Request a selling limit increase" Or scroll right to the bottom and there's a CONTACT US button

I'm in Oz so you might have to Google Ebay Assistance yourself to get the right page.

Summertime199 · 02/08/2021 23:28

Thanks- I had got to that page before and it still doesn’t seem to take you to a place to email them...

OP posts:
FortunesFave · 02/08/2021 23:41

Because you can't actually email them....huge corporations just don't want a big inbox full of messages. Their systems work on automation as much as possible. What do you need to email them for exactly? Is it a complaint or something else?

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Summertime199 · 02/08/2021 23:51

Ah, I emailed them about 6 months ago and used to be able to speak on the phone too but that seems to have definitely stopped. It’s about a recent purchase that was never dispatched but I’d rather just contact Ebay instead of the seller.

OP posts:
FortunesFave · 03/08/2021 01:02

Just escalate it...report it. It's faster that way. You could waste days trying to email them...

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