I joined the council housing waiting list in my area 8+ years ago. It is a high demand area and I thought that because of my "secure" status as a private tenant in rented accommodation I would hear more in due course. I'm a LP with 1 DD.
I remember being sent something with a "Band D" notification when I applied (vaguely). I think I even vaguely remember being sent some sort of login to an online thing but as I was band D thought I would be notified as / when I was eligible to bid.
I have waited 8 years to hear more about when I might be eligible a property but not heard anything else from them in that time - no emails or letters.
I managed to get through today to a lady and was told that due to inactivity on my account it was deactivated in 2017 or 2015 (not sure which as it was a brief conversation).
However I received no notification of this nor warning that I would be removed from the list nor emails from the council. No letters or anything.
When I called today I was really upset to be told I had been removed several years ago. The nice lady is going to speak to them and find out more and ask them to contact me (going on prior experiences I could have a battle to even speak to them) but I am really upset.
I would love a property that isn't a high priced private rental property and have been waiting years and years to hear something.
Does anyone have experience about this at all and if there is anything I can do? I maintain that after the initial contact letter they sent (around 8 years ago) I have not had a single email or letter informing me of the requirement to login or warning that I might be removed.
Around the time I received the notification I had a young baby but I was also suffering MH issues and a single parent so I didn't even really know what time of day it was. I do wonder if they might take this into account.
Any advice welcome. Thanks.