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Have you ever had a terrible hair cut and told the hairdresser you hated it?

80 replies

FrangipaniDeLaSqueegeeMop · 30/07/2021 23:25

If so how did you do it?

I remember years ago getting an awful cut and colour at Toni & Guy - my hair was uneven and dark grey not blonde! And I said it was lovely, paid £159, left and cried 🤣 my boyfriend at the time went in the next day to sort it because I was embarrassed.

I never get my hair done differently now as I think I'd die of embarrassment if I had to tell them I didn't like it!

OP posts:
Beamur · 31/07/2021 16:18

I have cried whilst still in the hairdressers...

StrawberryPuff · 31/07/2021 16:22

Couple of times. Once when I was about 20. My regular stylist has left and so they just booked me in with a new person. She cut it far too short. Took about six inches off I quietly asked to speak to the manager when I was at the cash desk. Explained it was really bad and I was embarrassed and she waived the charge and gave me a wee tub of hair serum.

The next time was about twenty years later. The stylist razored in far too deep. He spent a lot of the session explaining it was his last day at work as he was off ravelling for a year on Monday.

He spent a long time drying and curling it. It looked ok in the salon but the next day you could see some bits were really, really short but not others. I phoned them and they asked me to come in and the assistant manager apologised and recut it to even it out. He was very “OMG I’m so sorry” when he came across the chopped bits whilst I was in the chair. They gave me a voucher for the next cut free too.

Anyway, just quietly explain.

thinkingaboutitall · 31/07/2021 16:24

@Beamur

I have cried whilst still in the hairdressers...
I witnessed someone do this in my salon when I was a client in the chair next to her. Apparently they cut too much hair off and she had a wedding to attend the next week, hence why she was sOoOo upset.

She ended up getting a full set of hair extensions free of charge ! I felt that was a bit OTT as they cost £300+ and only gave her an inch or so of extra length - it’s not like major length was wrongly cut off. Tbh I wouldn’t be surprised if she just tried to finesse the salon and get free extensions

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AbandonedCharacter · 31/07/2021 16:31

I decided to try a trendy, expensive salon because of a friend with fabulous hair who always went there. I came out looking like Suzi Quatro! This was only a few years ago.

SDTGisAnEvilWolefGenius · 31/07/2021 16:34

I was once persuaded to try a bob instead of the layered, over the ears, pixie cut I normally have - the hairdresser thought it would suit me, but I was not at all happy with it, even once I’d washed and dried it myself.

I rang the salon and said I wasn’t happy - I was polite and wasn’t nasty about the stylist, but just said it really didn’t suit me. I was hoping the would offer a discount on a re-cut, but they told me to come in and they’d do it for free. I left a good tip.

FayeFayeFayeFayeFaye · 31/07/2021 18:11

Toni and Guy again!

Went to them with my first ever pay packet, wished I hadn’t. Terrible layers. Why does everyone get a bad cut there?

1FootInTheRave · 31/07/2021 19:13

Yep, 2 days before a big holiday.

I looked like Brian May.

FrangipaniDeLaSqueegeeMop · 31/07/2021 19:22

@ForeverSinging

I'd forgotten this but when I was a lot younger I wanted to go blonde and ended up orange. I wasn't a complainer but it looked so bad I just had to speak up. These days I wouldn't hesitate. I went back the next day and a few hours later I was blonde.
I've had this but the hairdresser said herself "this is too orange come back tomorrow and I'll sort it" - I was so relieved as I looked like a tangerine
OP posts:
DramaAlpaca · 31/07/2021 19:25

Years ago I ended up with orange and blonde stripes instead of the subtle mix of lowlights and highlights I wanted. I wasn't happy, I looked like a disgruntled ginger cat.

I politely told the stylist I didn't like it and together we decided to turn me dark red all over as the best way to fix it. It turned out fabulous Grin I still go to the same stylist.

LobotomisedIceSkatingFan · 31/07/2021 19:41

Toni and Guy in Canterbury. It was just before my 21st birthday party and I'd had a cut I was happy with. Some bloke sidled up to me in the street and asked if he could trim my hair in order to pass one of the practical stages of his exam, or some shit. I was incredibly reluctant but an inveterate people-pleaser, so I agreed on the strict understanding that it would be no more than an inch.
He cut it from just below shoulder length to my jaw, and took an inch of my fringe for good measure. Wittered on about my looking like Uma Thurman in 'Pulp Fiction' when I actually looked like the girl from Die Antwoord if she had an enormous moon face. His fucking supervisor came over, promptly failed him, and enumerated all the many, many reasons why, occasionally breaking off to look at me in the mirror and say "It looks really, really good though . . . "

I cried all night. Wish I'd had the balls to say something although it was so fucking short it couldn't be rectified, and it wasn't even as though I'd paid. Still livid fifteen-odd years on when I think about it.

RedLemonadeNTaytos · 01/08/2021 11:52

Why are Toni & Guy so shit?!

I’ve had the same trusted, lovely hair stylist for 10+ years now and was absolutely gutted when she decided to move back to her hone country during the pandemic. Haven’t had my cut in a year now and this thread is scaring me Grin.

Cheeseandlobster · 01/08/2021 12:18

Tonight and Guy too in Brighton. The guy who dyed my hair spent so much time looking at himself in the mirror that he dyed my trousers too. I was really young and when I feebly pointed it out he insisted it would wash out. It was fucking bleach Hmm To be fair the woman who cut my hair did a good job. When I paid the guy was hovering around for his tip and was most put out when I said it was for the stylist only

Cheeseandlobster · 01/08/2021 12:19

*Toni and Guy

TragicKingdom · 01/08/2021 12:23

This has just happened to me. Went in for a long overdue cut and colour last week and explained I wanted a graduated longline bob. We talked about lengths, where I wanted the hair to sit... came out looking like Susan Boyle. My hair is all one length and barely reaches my chin. I've got quite a round face so feel like a bowling ball. It'll grow right... 🤣

Frazzled2207 · 01/08/2021 12:33

T&G can be the other way round though- they are very hit and miss but some of the stylists are excellent

Anyway I usually went to T&G but couldn’t get appointment that week so booked in at another place that looked respectable. Had longish hair and asked for some layers which she did but literally all over my hair in no particular style at all.
I literally had hair of a million different lengths.

Paid in tears and ran away and stopped in a sports shop and bought a baseball cap. Ran into T&G (they knew me) and begged them to sort it on the spot. They couldn’t but my usual lovely hairdresser said she’d open up at 8am the next morning to sort. I slept in the baseball cap it was that bad.

Next morning she basically had to cut most of it off to rescue it but it looked enormously better.

Years later I’d moved and had an absolutely brilliant hairdresser at a different T&G who was so good I never told him what to do I just trust him to get on with it which meant letting him cut it really short on one occasion.

Unfortunately he mysteriously left and I never found out where he went. Probably somewhere with better Ts and Cs. If anyone knows a fab hairdresser in Manchester called Bill who I think was def of Asian descent but possibly Australian do let me know.

MakkaPakkas · 01/08/2021 12:34

I can one up these; I've walked out mid way through a cut. All I wanted was long layers in my very thick wavy hair and the hair dresser seemed very confused saying 'some short, some long?' over and over again and snipping away hesitantly but way too short on a few bits.
I decided to cut my losses after a few snips and just left. I did give her a tenner though - I'm not sure she really spoke English (this was in Canada)...

Noshowwithoutpunch · 01/08/2021 12:42

I went to a hairdresser that had been in town for years but I'd never heard of anyone going there ( my usual salon was fully booked).
From the outside it did look old fashioned but I thought it couldn't be that bad...
There was one woman and a chair. Kitchenette in the corner.
She washed my hair with smart price shampoo and matching conditioner.
I then said I wanted hair to have layers running through.
She dried my hair and then took out her scissors and randomly chopped pieces out all whilst looking straight ahead in the mirror.
When she'd done I smiled, said it was great, then ran into a nearby barbers asking if they could help whilst I pulled at my hair like a banshee. I was so annoyed with myself that I hadn't stood up for myself.
( The two barbers were equally sympathetic and outraged for me)

OhRene · 01/08/2021 12:44

I had extremely frizzy, curly, horrible hair. You couldn't just dry it. I told the stylist that my hair was awful and needed products to stop it going crazy. She ignored me and just cut it and put the hairdryer on it. I looked like Hagrid afterwards. It was obvious to everyone that it was fucked up but she was making moves to take the gown off I asked if she was going to put anything else on my hair now to tame it down. She said no and berated me for using the wrong shampoos and conditioners so that's why my hair was like that. I was forced to pay and sent on my way. Before I left I tied the whole lot up into a ponytail and the frizz was everywhere. I had to get the two buses home looking like I'd been living on a desert island for months. You wouldn't have been surprised to see a twig sticking out my hair or something.

Stakhanovite · 01/08/2021 12:45

Am I the only one getting flashbacks to the episode with the bad haircut in Fleabag?

TragicKingdom · 01/08/2021 12:48

@Stakhanovite

Am I the only one getting flashbacks to the episode with the bad haircut in Fleabag?
Haha love that... when they march back to the hairdressers and he gets the picture out of the bin 🤣🤣🤣
Stakhanovite · 01/08/2021 12:50

😆 made me laugh

Sheerheight · 01/08/2021 13:01

I had highlights and ended up striped like a bumblebee. I phoned the salon up and the coloured over it for free. However I still paid for the original highlighting, in a state of shock and didn't occur to me to ask for the money back.

The hairdresser was very polite about it but neither she nor her colleague thought it looked in any way bad.

RacheyCat · 01/08/2021 14:19

My old hairdresser, before I moved. This problem was mainly caused by me half liking what he did, even though he never sought my consent, and also caused in part by me seeming very exotic to him as a white woman in Asia.

The first time, I went to him with waist-length mid-brown hair that hadn't been properly cut in over a year and left with swooshy boob-length bayalage in warm tones. I loved him!

The second time, I left with a fabulous ash-blonde with really, really subtle blue tones. It was the coolest cut and colour ever.

The next time I went, he straight-up dyed it the exact shade of my blue eyes without asking. I was both outraged and awed. It was darker at the top and then faded to a sort of icey colour at the ends. Totally awesome but completely unasked for and utterly inappropriate considering my job (university instructor). I had to slink around at work until I'd faded it enough. My students adored it though.

The next time I went it was just days after lockdown had lifted, but while we were still teaching online (March 2020). He dyed it a solid blue shade I didn't like. I didn't say anything. It was a weird time.

The next time I went was when campuses had just opened back up and I was leading the graduation ceremony the next day. "Don't dye my hair an unnatural colour, alright?" I said. "I've got a big work thing tomorrow". He agreed and then dyed it a very subtle purple. I did gently express to him that even light purple isn't really a professional colour but it was low-key, so fine.

The next time I went, he took me from long hair to shoulder length and it was just an incredible cut. No colour that time. I forgave and forgot everything. What a stylist, etc.

The final time I went, I brought several pictures of ash-blonde bayalage with a root-melt. My hair was already blonde with some dark roots. Totally achievable. He dyed it pink and blue. I totally snapped and made him try to fix it. My hair was fried. He was sorry. I was so pissed off with him. I was moving away a week later anyway. Shitty way for our hair relationship to end.

He was such a great stylist and a master at bayalage, but he could not help himself but get creative with the toner.

BashfulClam · 01/08/2021 17:22

I also had a terrible cut at Toni and Guy. I decided to spend some money and get my hair done there. I wanted it mostly trimmed and shaped, my hair was just above me shoulders and I remember thinking ‘She’s cutting a lot off’ but trusted her that she’d keep the length. It was up to my ears, my hair is really fine and too short makes it just lie flat. It had no shame and I couldn’t even get it into a ponytail. I cried afterwards.

stayathomer · 01/08/2021 22:46

OP am laughing here, was asking my mum about this today and she said 'they're gone years, Toni and Guy bought them!!'