3 weeks ago when transferring money from my savings to my taxfree childcare account. Unfortunately I sent the money to my credit card instead. I should’ve done the sensible thing and sent the money to my tax-free childcare account instead but I asked Lloyd’s to transfer it straight to the tax-free childcare account. They told me it would be there within in 3 working days.
3 weeks later, 14 phone calls, 28 different Lloyd’s representatives, 1 lot of compensation I am no closer to getting my money back. I have been told repeatedly it will be there in 3 days, tomorrow, Monday. I’m not sure where I can go from here. It’s a substantial amount of money for me and I really would like it back.
Luckily my mum lent me the money to pay my childcare bill but it was still stressful paying late.