I sold an item over a month ago and the buyer asked to return it which was fine, I accepted this and refunded them as soon as it arrived which was around three weeks ago. All good.
Today, however, they have sent me a parcel by mistake. It’s a duvet set I guessed they wanted to return to another eBay seller but have somehow sent it to me in error. It had their name and address on the eBay postage label and they’d placed the return slip for the item they returned to me 3 weeks ago inside the parcel… I messaged them to tell them they had sent it to me by mistake so if they want it back, I need a postage label but they’ve denied all knowledge of this parcel.
I phoned eBay to ask what I should do and they accessed their account only to tell me this buyer hasn’t bought a duvet cover on eBay so they have no idea where the parcel is from and I should keep it. I sent the buyer photos of their name and address on the postage label but they haven’t replied.
It’s such a weird situation, I’m not sure what to think? It isn’t really my taste so I’d give it to a charity shop really but I’m a bit weirded out by it!