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You book a quick trim, you get a quick trim

88 replies

Tofflee · 06/05/2021 18:30

Someone I know have just had a quite a drastic change of hairstyle, let’s say going from shoulder length to pixie type of hairstyle. When it came up in a conversation she’s said that she booked for a quick trim but changed her mind the day before the appointment. Claims the hairdresser didn’t mind and just charged for a proper cut.
I thought it a bit rude, also a proper cut takes longer than a trim, other clients might have to wait etc. She sees no problem... Am I overreacting?
A first world problem, I know.

OP posts:
Branleuse · 06/05/2021 19:12

@Tofflee

You book car for new tires, you don’t expect your brakes getting done or do you?
plenty of times ive taken car to the garage and theyve mentioned something else that needed doing. If I asked at the garage would they mind taking a look at the brakes, theyd either say yes or no. It honestly wouldnt even occur to me that a friend would have an opinion on it.
LolaSmiles · 06/05/2021 19:13

I’m also the person who gets annoyed if someone at the bank or post office takes forever discussing various problems and options while the line is forming. A bit of respect to other humans. Judge me if you want!
Enlighten us, how exactly do you think people should get their business done?

ShagMeRiggins · 06/05/2021 19:22

I’m not a hairdresser but worked at reception in a salon to earn money for university (in the USA, if that matters).

I see OP’s point.

Our stylists were precise about timings, and they knew their clientele. Before booking over the phone (before online bookings) I needed to run over to Sue and say it’s Sarah B who needs a highlight & haircut, how long does this take.

Normally the clients were on file and I could look up note cards without having to interrupt the stylist, but occasionally—especially new clients—it could be a 15-30 minute difference.

For anyone saying it’s not a problem, put yourself in the position of the next client and ask yourself you’re happy to wait 30 minutes.

Is it a big problem? No. Does it matter? Yes. Hairstylists are professionals (underrated in the UK, in my experience) and while they might say “no problem, I’ll take you from a long bob to a pixie cut” or “yes, let’s get you back to a warm red with your colour,” it throws the routine and has an impact on their work day.

Of course many stylists are confident enough to say they can’t do it right now, but many others aren’t. Partly because they fear repercussions from an unsatisfied client, but often because they truly want to make you happy and feeling a million when you leave.

Interested in this thread?

Then you might like threads about these subjects:

wildeverose · 06/05/2021 19:23

The fact this has bothered you enough to start a thread is hilarious

paralysedbyinertia · 06/05/2021 19:24

@Tofflee

I’m also the person who gets annoyed if someone at the bank or post office takes forever discussing various problems and options while the line is forming. A bit of respect to other humans. Judge me if you want!
Life must be very hard for you, OP. I'm guessing that you are in a perpetual state of feeling aggrieved.

I'm all in favour of a bit of respect for other humans. But I also value a bit of tolerance and patience too. I'm not keen on people who are constantly seeking reasons to judge others - it isn't a nice trait at all.

SoupDragon · 06/05/2021 19:27

Did anyone have to wait or are you just making stuff up?

I bet they didn't.

ShagMeRiggins · 06/05/2021 19:28

@Tofflee

I’m also the person who gets annoyed if someone at the bank or post office takes forever discussing various problems and options while the line is forming. A bit of respect to other humans. Judge me if you want!
For the record, this doesn’t annoy me. Bank and post office queues are impossible to predict on a time scale (unlike hairdressers).

If someone needs more time at the register, so be it. It’s fine because I know I’ll be given the same time and attention when it’s my turn, whatever my needs.

An appointment is not the same as a queue.

mn81987 · 06/05/2021 19:30

Well actually it probably didn't take any longer as if she went short then all she would have needed was a finger dry meaning the usual blow drying time would have been used for the restyle.

toocold54 · 06/05/2021 19:34

I assume the hairdresser wouldn’t have said yes if she was fully booked, so she got more money and your friend got the haircut she wanted - I can’t see any issue.

partyatthepalace · 06/05/2021 19:34

This might be the most bizarre post I have ever read.

Why do you give a shit, why do you assume the hairdresser would care just because you would, and why the fuck are you writing this???

DietrichandDiMaggio · 06/05/2021 19:35

@wingsnthat

At my salon there is no “quick trim” service. It’s a cut and blow dry service regardless of how little you want off. Therefore there would have already been enough time allocated if I wanted a full cut vs a trim
Exactly the same at mine.
DietrichandDiMaggio · 06/05/2021 19:38

@Tofflee

You book car for new tires, you don’t expect your brakes getting done or do you?
This analogy is more akin to turning up for a cut and finish, and expecting them to fit in a colour as well.
TwoLeftSocksWithHoles · 06/05/2021 19:39

I have a similar tale my friend went to get a puncture repaired and she ended with a WHOLE NEW tyre...!

Sometimes I wake up at night and worry about it and can't get back to sleep.

I'M STILL ANGRY Angry

Heatherjayne1972 · 06/05/2021 20:50

My hairdresser friend, busy salon with lots of appointments says this would make her angry and stressed as she would then be running late for the next client
However if the hairdresser doesn’t mind then that’s fine

LolaSmiles · 06/05/2021 20:57

Heatherjayne1972
But the onus is on the hairdresser to allocate their time.
If someone has booked a cut and blow dry then it's a cut and blow dry whether the hairdresser removes 2 inches or 12. It's different if a client wants to add an entirely different service, or has booked a half hair foils only to want a full head on the day though.

OneDrop · 06/05/2021 22:17

TwoLeftSocksWithHoles YABU. You didn’t say if it was a bicycle or a wheelchair. Hmm

LadyGAgain · 07/05/2021 01:41

@ShagMeRiggins

I’m not a hairdresser but worked at reception in a salon to earn money for university (in the USA, if that matters).

I see OP’s point.

Our stylists were precise about timings, and they knew their clientele. Before booking over the phone (before online bookings) I needed to run over to Sue and say it’s Sarah B who needs a highlight & haircut, how long does this take.

Normally the clients were on file and I could look up note cards without having to interrupt the stylist, but occasionally—especially new clients—it could be a 15-30 minute difference.

For anyone saying it’s not a problem, put yourself in the position of the next client and ask yourself you’re happy to wait 30 minutes.

Is it a big problem? No. Does it matter? Yes. Hairstylists are professionals (underrated in the UK, in my experience) and while they might say “no problem, I’ll take you from a long bob to a pixie cut” or “yes, let’s get you back to a warm red with your colour,” it throws the routine and has an impact on their work day.

Of course many stylists are confident enough to say they can’t do it right now, but many others aren’t. Partly because they fear repercussions from an unsatisfied client, but often because they truly want to make you happy and feeling a million when you leave.

But the hairdresser in question was fine about it. So why the dramatics?!
Kinsters · 07/05/2021 03:04

Sometimes when I go for a wax I decide at the last minute I'd like something else done as well so I ask if it's possible. If it is they say yes and do it, if it isn't they say no sorry and I book for another time.

PurpleDaisies · 07/05/2021 03:11

I can honestly say in all my twenty years of booking and attending my own haircuts, I have never specified whether a cut means a trim or a big cut.

You need to unclench op. This is not something to be annoyed about. It’s nothing to do with you.

HeartvsBrain · 07/05/2021 03:22

OneDrop, I am pretty sure that TwoLeftSocksWithHoles was being funny - well it made me laugh!

HeartvsBrain · 07/05/2021 03:25

OneDrop, I'm thinking now that you were being funny too, but your UABU, and your roll eyes face were too good at making you seem serious - in my defence, it has been a long, and very stressfull day!

UrbanRambler · 07/05/2021 03:30

@VioletViola

It's not a first world problem, it's not even a problem.
Grin Love this.
Londontown12 · 07/05/2021 06:55

If the hairdresser had no extra time she wouldn’t have done it !
But your friend asked and she was lucky 🍀

emilyfrost · 07/05/2021 07:46

@Tofflee

I’m also the person who gets annoyed if someone at the bank or post office takes forever discussing various problems and options while the line is forming. A bit of respect to other humans. Judge me if you want!
So people aren’t allowed to ask questions or for information because it takes longer for you? Confused

You need a bit of consideration yourself.

LadyGAgain · 07/05/2021 07:55

@TwoLeftSocksWithHoles

I have a similar tale my friend went to get a puncture repaired and she ended with a WHOLE NEW tyre...!

Sometimes I wake up at night and worry about it and can't get back to sleep.

I'M STILL ANGRY Angry

Grin