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Original poster

Help me set up Disney plus on a LG smart TV

10 replies

thinkIamdone · 04/05/2021 14:32

I have installed the app and it now appears along with all other apps. However when I try to log in and get it up and running I get this message. See pic

I do what It says and type the url into my (a) iPad and (b) windows Pc. Basically it opens the channel, I long on and can watch Disney. But it does nothing to the TV. There is no where I can enter the code displayed. It just accepts email and password (have a subscription).

Nothing activates on the screen. Nothing sets up the tv. This screen stays as it is

OP posts:
BingoOnTheMove · 04/05/2021 14:38

I couldn't get it to work on my LG TV and had to get a Fire stick instead. But my TV is about 5 years old and I couldn't even find the app on it.

Original poster
thinkIamdone · 04/05/2021 14:41

I can get the app on it but this screen come up. I don't think the TV is old as it has installed it. I just can't get this screen gone and up to the log in details. I follow these instructions and I just get the log in and Disney plus is running on my iPad and PC

Help me set up Disney plus on a LG smart TV
OP posts:
BingoOnTheMove · 04/05/2021 14:43

That's frustrating. Do Disney Plus have online support? Might be worth a try.

Original poster
thinkIamdone · 04/05/2021 14:44

@BingoOnTheMove

I couldn't get it to work on my LG TV and had to get a Fire stick instead. But my TV is about 5 years old and I couldn't even find the app on it.
Apparently Disney doesn't install on LG TVs after 2016 so need a fire stick or through an x box. Mine is younger and it installs properly but I can't get further than this. It's driving me mad and even when I google this screen never appears.
OP posts:
billyt · 04/05/2021 15:06

Well, I've got Disney+ on my LG which bought new in November.

It's things like All4 I can't have.

Original poster
thinkIamdone · 04/05/2021 15:12

I've uninstalled it and reinstalled it. Same screen. Everything is updated Frustrating

OP posts:
meecrowahvay · 04/05/2021 15:23

Delete the app off whatever device you're using - if iPad double click the home button/swipe up from the bottom to clear the cached apps too.
Then go to the /begin url on your tv and follow the instructions.
If that works you can re-download the app to your iPad and log back in.

Original poster
thinkIamdone · 04/05/2021 15:23

I've cracked it! I was putting the url in the search bar not in the address bar at the top!

It works. I can watch the mandelorian 🤣🤣🤣

OP posts:
meecrowahvay · 04/05/2021 15:23

Excellent news!

Original poster
thinkIamdone · 04/05/2021 15:24

User error! As always

OP posts:
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