Aargh I got scammed! So cross with myself!!

[Myrrfect]

Had loads of weird calls from mobile numbers similar to mine and I knew I’d be at risk but then I saw a message from dpd saying I’d missed a delivery (which I was waiting for) while I was on a zoom call then rushed through the website link. I put my credit card info in and hope to god I didn’t put in my bank info.

Then it linked my to dpd U.K. and I thought NO!! Omg!! I’m not in the U.K.!!

I stopped the card immediately and called my U.K. bank as it was my U.K. credit card but I’m now a bit worried about my bank account and my mobile number. That they’ll have “marked me”

Any advice, similar experiences l, rage against criminals n internet providers that don’t stop this or just plain old sympathy for my stupidity v v welcome!!

It's not necessarily psychology but practicality with local numbers. If I see a local number come up, 99% of the time it actually will be an important call from the school, dentist, hospital or GP. I have those numbers as contacts but of course these places have multiple phone lines.

@HmmmmmmInteresting

Surely people can't do anything with your bank details? What am I missing?

I was told that by the bank one time when I 'phoned to let them know that it appeared that the correspondence containing my new account details had been opened before it reached me. But then you hear about ID theft and fraud just from address details stolen from a bin.

Hmm well I woke up to an app notification saying approve this transaction at 1:15am - you have 8 minutes

Then when I first tried to get into the app it said it was down for maintenance

I checked on the site and there were no status updates so tried again and logged in and there was no activity

I called my bank who were blasé about it - though it was about 5am there so fair enough. I think I’ve gone on hyper alert mode waiting for the next thing to happen

I read an article (that I now can’t find) that phone network companies and isp providers could crack down on this and don’t even though banks and police have requested it

o2 are asking customers to forward any scam text to them on 7726, they also ask for the number it came from. Hopefully they are doing something about it!

Bad luck @Myrrfect Sending genuine sympathies. I’ve been getting that DPD one for weeks, plus a similar Royal Mail one. Then there’s the phone call from HMRC about tax fraud saying I might go to prison and one about my NI number! I can barely keep up. I’ve only been properly scammed once though and it turned out that the guy was a proper crook, wanted by the police and trading standards for doing the same to hundreds of people in our local area. Long and the short of it, he was selling faulty/dangerous appliances and then sending abusive messages when people dared to ask for a refund. Ours flooded the kitchen.

@UhtredRagnarson

I’ve had the DPD scam several times and it’s always when I’ve actually ordered something. I’m starting to wonder how these scammers know I have ordered things? Have the companies I’ve ordered from been hacked or are selling my info?

I guess they could just be taking a punt. Lots of people order stuff frequently and most don’t know which courier the company will use. If you haven’t ordered anything then you ignore it. It’s like the scammers who phone to say their is a problem with Windows on your computer. They used to get very upset when I told them we didn’t have any windows computers. They just take a punt because that’s what most people use.

Also, to people saying ‘but how could anyone fall for it’. People will. Some people because they are in a rush a juggling too much but some people because they just don’t think about it. The second group are the ones they want.

It’s like the emails you get claiming to be from the bank etc but you notice the spelling or grammar is slightly off. They make those mistakes on purpose. Most people will notice the mistake and realise it’s a scam, but some won’t, and they are the people they want. Once they have someone like they they won’t let go.
There was a guy in the radio a couple of years ago who’s dad had fallen for one of those emails. Once they realised he was an easy mark they took every penny off him through various scam emails. According to the son it was easy to see they were fake but the father was very trusting.

@FlyingBurrito Nope! You only need your card number, expiry date & security code in order to add it to Apple Pay or Android Pay and use it for contactless transactions

I don't understand, when would you ever genuinely need to give your bank details to receive a delivery? I don't get how people fall for this.
I keep seeing posts on FB about all these scams that unless you're very easily confused or have dementia would be so obvious.

I done the same with tv licence one. Came through in email and looked legit. Was so stupid because I knew it wasn't due to renew and I was even wondering why are they asking for card details when I pay by debit card. It was saying there was a problem with the direct debit though. I had a newborn baby about 2 wks old and was very sleep deprived. I cancelled the card and nothings happened since thankfully. I've got Experian so I can check what's going on. I think I even gave them mothers maiden name 🙈 and I thought why they asking that.

Honestly it wasn't until I mentioned it my husband and he was like wtf that's a scam! I checked the email and realised it didn't say my name etc in it and the website address was not correct. I was like 😫 but all ok in the end. It is so easy to get caught out.

My husband messaged me at work ohh to er day though with one for car tax. Looked so legit apart from the fact his car is owned by me so I'm like why would they be contacting you! It was a text msg he received. Even the website link all looked fine and the address. I had to check my bank statement to check that I had definitely paid it and then did a check online. Bloody scammers eating my time!

@Myrrfect

I haven’t lost any... yet but they have my name mobile number date of birth etc and my now cancelled credit card

They asked for my account number n sort code too but I am pretty sure I didn’t put that in

Oh 🤦🏻‍♀️ Why why why - I should know better

Why would you give all that info to a delivery company

When I said about them knowing a transaction is made

It's my parents, they mostly pay bills on the phone. It's practically a norm to get a phone call claiming to be from British Gas or BT, within a couple of hours of paying the bill.

They've had numerous conversations with the bank because understandably, they thought a bank employee might be behind it.

My grandson had £3k taken from his bank account.
He’s autistic but sometimes is unable to see through things like this.
He did got it back so it’s worth fighting for if it’s happened to you.
It nearly happened to me with Amazon
Till she told me to download an app to my iPad
I said hang on, I’ll ask my dh about this

He told her it was a scam and put the phone down.
6 calls later ..and we unplugged the phone.

I work in an It company..and we get people everyday that have been scammed..on their pc and laptop.If someone calls..and say you have a virus etc..just hangup.

Cards can be skimmed by being close and not even touching them , while in a purse or wallet. Apparently you can get special card holders that stop it.

In the past 3 weeks I've had 8 texts purporting to be from DPD or Hermes or DHL all of which are from a mobile number and all of which were immediately forwarded to my spam folder. So bloody annoying

I had my card cloned through paying for school dinners online at my sons school last year. They had hacked into the server or something and hundreds of schools / parents card details were compromised. With 24 hours they were out on a spending spree. They spent nearly £500 in the space of 45 minutes. I randomly checked my account and noticed two takeaway orders and loads of £30 transactions. I cancelled my card immediately and fortunately did get my money back. The school had emailed but it had gone into my junk email and I missed it. Only parents who paid for meals in a small period of time were compromised - I do think those parents should have got a phone call.

Ok so currently you are ok, but what happens bext is important, they call you from a phone number that when you see/google is your bank fraud phone number, its called spoofing, they then say hello etc and say they are from the fraud department at (your bank) and that they want to secure your account etc as they see you processed a transaction to dpd a know scam and that you are now at risk of further fraud. They convince you they are setting up a new account and to transfer the money to your new account which all details will be sent to you within 24 hours to access your money again. They seriously quote what the real fraud teams say, spoof the phone number and convince you that you need to transfer the before they take it. Its a well known scam and was on bbc radio 2 and radio 4 programs. Even people who work in a bank have been scammed as so realistic. The fraud team may call you but you should never talk over the phone when they call you in fact you should call them via the information and contact information of your bank. If in doubt hang up and visit bank!! It happened to my aunt!! She lost £3000 pounds

They even quote that you cancelled your card, they know this because they have tried to use it!

I got caught with a mobile network scam, link looked just like the companies website. Didn’t enter my bank details but they got my password and some personal information. I changed all my passwords after that. The bank wasn’t bothered and have not had any identity fraud problems so far. It’s easily done.

My poor mum was scammed from someone who called the house phone saying it was virgin and her internet had been hacked she was told to go to this virgin site on her tablet. Luckily the phone battery died and she called back virgin who didn’t know what she was on about but some how they’d hacked in to her online banking she had to change everything eBay and Amazon accounts have been changed tablet restored to factory settings but was told by ee to not put your card details in the tablet ever again I really felt for her virgin didn’t give a shit but the bank and ee shop where amazing . The other week I had two scam texts in the same day one from Royal Mail I hadn’t ordered anything asking for 2.50 and one from HSBC saying someone used my card I am not with hsbc!!

I also clicked through on an email I was sent when I was also awaiting a package! Thankfully the link wouldn't work! Did a virus check in case. Don't be too hard on yourself OP.

I got a similar message op. I thought it was probably dodgy but it was dh’s birthday so thought a parcel may be en route.
My phone provider came up with a big warning page to ask me if I was sure I wished to carry on.
I was quite impressed.

You need to be extra vigilant & once you’ve been scammed once your prime for it happening again. They sell lists of the details of people to other scammers. My husband works in fraud so the info is from a reliable source.

My DF died a few weeks ago and I’ve really noticed that since I’ve been removing his name from utilities, banks, memberships etc, the phone scams via landline on my mum’s phone have gone right up. It could be a coincidence as I know sometimes these calls come in clusters but it’s a bit too stark to not relate the scam calls to the change in her circumstances. She’s naturally suspicious which is a help but she’s not confident about phone and online banking as she’s tackling things like that for the first time. Getting scammed on top of losing her DH of 60 years would not be good

It’s so easy to get caught out even if you’re familiar with these things. They shape shift and get more sophisticated all the time.