Ffs! I think my washer's on it's way out

[lucysmam]

My towels have a whiff of burnt rubber about them

It's not even a year old yet!

Then it is still under warranty, OP, and should be repaired or replaced at the retailer’s expense. Don’t delay. The smell of burning indicates it’s a potential fire risk. Don’t leave it running unattended, and preferably don’t use it again until an engineer has inspected it.