Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Disappointed with dental crown fitted today

3 replies

Dudedudedude · 14/04/2021 22:06

I had a crown fitted today by a private "specialist cosmetic dentist" to cover a 1st molar that had turned grey after a root canal. This cost £650. At the consultation there was no discussion of what type of crown, I just knew it would be porcelain looking to match my other teeth. Now it's fitted I'm so disappointed, the colour does not match and it looks very unnatural, there is also a grey line where the crown meets the gum that looks awful Sad from googling i now know this is a porcelain fused with metal crown, and didn't realise there was an option of having a full porcelain one. I assumed he would give me the option which looked best cosmetically.

Is there anything I can now do about this? If I go back and tell him I'm unhappy with it I'm guessing I would have to pay the £650 again to swap it?

OP posts:
Youdontknowwhatyoureonabout · 14/04/2021 22:13

DM paid £££ for front teeth crowns, she was so unhappy with them, and a few things the dentist did, that she wrote and complained. She was sent a cheque for a full refund so he clearly knew he had done a bad job! He didn’t even offer to try to fix what she was unhappy with.

Write to the practice manager with why you are unhappy and what you would like them to do to fix the issue and see what they come back with.

Dudedudedude · 14/04/2021 22:27

Thanks for the reply. It's just the one dentist in the practice so I would be addressing my concerns to him directly, I'm worried he's just going to say it's mentioned somewhere on the mountain of paperwork that I signed that he's not responsible...

OP posts:
Youdontknowwhatyoureonabout · 15/04/2021 16:07

Get the magnifying glass out and read, read read then read your paperwork again. Good luck!

New posts on this thread. Refresh page