Ebay help??

[EbayNewbie]

Sold 3 items on eBay. The buyer has tried to pay for items but is getting the message that I can't accept payments.
Any clue? I've tired the ebay chat but got nowhere.

Is the buyer abroad?

Either that or you may have a paypal issue?

I don't think so. I've used my PayPal the other day. I don't know where they are I've not received any info

Name change fail lol

Haven't eBay recently changed payment methods so it goes into a normal account not PayPal?

For some people but not all, if I understood correctly. Or maybe it’s been rolled out to everyone now.

When I made the listing it asked for my paypal

Any other ideas? I need the money

Try resending the invoice?
Is the buyer abroad? If so and you say you don’t post abroad it won’t allow the buyer to pay.
If PayPal, is your account/address verified? Think also it won’t let people pay if the address you have on eBay is wrong (although if you’ve sold other things recently this presumably isn’t the case).

@bestbefore yes but buyers can still pay via paypal

How do I resend the invoice? The buyer is in uk

It's under the selling/ sold hub - are you on the app?

Yes on app. I can get it on the pc if needed

I’ve had a similar issue with PayPal

They want you to verify your account - to do this they take £1 out and there’s a code attached to the payment ‘paypal3456’ and you use the numbers to verify your account

They blocked my account and I had 2 1.5 hour discussion with them in the last week.

When you ring state ‘speak person’ and you’ll get through otherwise it’s the same shit they spout on the website. There customer service is awful.

When I complained they just replied with ‘here’s the x site you need to place a formal complaint’ not even an apology.

I’ve cancelled my account.

You don’t have to speak to them to verify your PayPal account. You can do that through eBay, or through PayPal. Can’t remember which but I had to do it once some time back and I just did it myself.

My account is verified I used PayPal through ebay the other day

That doesn’t necessarily mean they don’t want to verify it again - it comes up no matter how often you use it or have used it in the past. I sell and buy a LOT through eBay and I had to verify mine a while back. However if it’s the case you should, I think, have had an email, or it might say on your PayPal (right hand side, iirc).

Ok doke I'll have a lookie

I've had a look and no emails have been sent to me also no options on the eBay selling page. So frustrating

Have you had a look on PayPal to see if there’s anything on your account page?

Yeah I did. I may have fixed it though hoping what I did works. Thank you so much everyone 😊

Not fixed after all. She's now asking to cancel order and bank transfer me it? Is this safe?

Give her your PayPal email and then if she pays goods and services it will be fine

@EbayNewbie

Not fixed after all. She's now asking to cancel order and bank transfer me it? Is this safe?

Cancelling the eBay order and doing a bank transfer evades the eBay system, and all protection is lost. It cancels eBay fees etc as well as the transaction is canceled

(If there’s no actual problem with your PayPal account then they could pay you directly into PayPal)

All of this of course means that you manage to pass details on to each other which may get blocked out of the eBay messages, such as your email details, paypal, bank account details etc

Check all of your sales details on a full version of the eBay webpage. Either on computer or using your phones browser set in ‘desktop mode’

Bank transfer is fine.
eBay might catch you out if you cancel the sale, they might not. Pot luck
But you can definitely bank transfer and not cancel the sale, just select paid