Verbal mannerisms and phrases you overuse

[Bouledeneige]

I notice I keep saying 'totally' when I agree with someone. Its very annoying. Like my DD and her then boyfriend saying '100%' to everything.

What things do you say that you think - oh no, I'm totally overusing that?

Apparently I say "what was that all about" a lot according to Dh. I really don't I think.

"I hope that makes sense"

In my defence I say it because I don't think I explain myself very well and it's my way of apologising to the other person for my poor explanation.

But I realised it comes across very patronising, that I think the other person is too thick to understand what I'm saying. (I don't think that at all)

I run a business so I have to write a lot of messages to customers. My most used phrases:-

at this time
I do hope you understand
Thank you for working with me
Im so sorry to hear that .....
Our policy on XX is

I have standard messages to deal with every situation which is likey to arrive and I just cut and paste as appropriate. Saves a lot of time and effort.

Is that OK
Are you OK
OK
OK thank you
That's OK

I've just had a look through my texts and these are my responses to almost everything!

That's grand
I'm grand
Everything's grand etc etc