Paypal refund help please !

[bizzey]

Long explaintion ..so sorry !
Item bought in February via pay pal.
It went through twice .
We got a a refund .
One payment has from through from my bank account ..but no items recieved.

Seller says his paypal account is blocked/locked . So cant send us the items .
Spoke to pay pal..who told me to speak to my bank ...who told me to speak to paypal ...!
I just need someone to calmly .. get me through the next stages !
Ds was doing it ...with his money put into my account from his .
I will be honest .. i think he did the tranaction ..via friends and family .
Does that make a big difference?.
Bank and paypal gave been notified .

Just need help .. and no slating !
Thank you .

I will be honest .. i think he did the tranaction ..via friends and family . Does that make a big difference?.

If he paid via friends and family I doubt your ever getting the money back. There is absolutely no protection using this method which is why you should only use it when paying friends and family. If you want protection if things go wrong you need to use goods and services and pay the fees. Sadly, I can't see him getting a refund. I hope it wasn't a very expensive life lesson.

Sorry, on PayPal Friends and family transactions are not for buying and selling.
As the seller is already giving you the runaround I think that you must consider the money lost.

Friends and family takes away ALL the buyer protection that PayPal can offer.

I'm really sorry this has happened to you.

As above. Friends and family is Iike paying cash. Unless the seller decides to refund your money is gone. Your only possible recompense is the small claims court if it was expensive.

Thank you for repling

I am slowly breathing

It was for a transaction of £250.

All his Birthday and christmas money.

We havevbeen duped then ?

Yes it makes a big difference unfortunately, it's unlikely you will get it back if you paid through f&f. You can carry on asking PayPal/bank but they're well within their rights to say no. Did the seller ask for payment through f&f? It's always a no, it's an expensive lesson many people learn the hard way. Even if his funds were blocked by PayPal there would be no reason he couldn't still send the item, so especially if he suggested the f&f payment it's a scam.

It was for a transaction of £250

Oh yikes that's a tough pill to swallow, how old is your son? Did the seller ask for payment through friends and family? If he dod I'm inclined to believe sadly there necer was an item to send in the first place.