WhatsApp - new phone and can't transfer

[Busy77]

I've just got a new iPhone (12 pro) everything else has transferred over beautifully but WhatsApp just got stuck for hours so I deleted it. On my old phone (iPhone 7) it won't allow me to make a back up and I really can't (well, don't want to) lose all my messages. Has anyone else had this problem or got any bright ideas how to solve. I've tried resetting network settings and deleted the daily back up. I have loads of space on iCloud so that's not it. I don't understand iCloud Drive and it keeps deactivating. Is there a way I can put it on my Pc and do it that way?

Please help!!!!

Did you manage to find a way of transferring your messages to your new phone op? I've got a new phone which I am trying to set up but all messages from Whatsapp has disappeared on the new phone.

@xsquared

Did you manage to find a way of transferring your messages to your new phone op? I've got a new phone which I am trying to set up but all messages from Whatsapp has disappeared on the new phone.

WhatsApp treats different numbers separately so that can be an issue

Start with checking these:

faq.whatsapp.com/iphone/chats/how-to-restore-your-chat-history

faq.whatsapp.com/general/account-and-profile/about-changing-phones/?lang=en

I did but I lost all the pictures and videos on the messages - I suppose it could have been worse. The problem was it hadn't been backed up in a very long time and the file size was enormous.