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Original poster

Hermes Not delivered, damaged parcel

3 replies

Kitkat05 · 30/12/2020 13:04

After waiting a week this gets updated.

It was an expensive item.

Anyone know what my rights are? I purchased it from ebay.

Thank you

OP posts:
Soutiner · 30/12/2020 13:09

Take it up with the seller.

Orf1abc · 30/12/2020 13:15

If the seller arranged delivery then they are responsible. If it was a collection only item that you arranged delivery for, you'll need to claim compensation from Hermes.

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