For the second time I have ordered something from the Ikea website for delivery which I have been charged for but which has gone somewhere rise entirely and I am completely unable to do anything about it. My latest order was delivered to 'Jones' in Milton Keynes today. Not my name. Not my city. The courier DPD have no phone number or chat function to query this and neither do IKEA. The phone and chat facilities are 'too busy' and there is no email address.
I am really distressed and angry. Quite apart from the loss of money and the order itself why on earth do they have no facility to report this obvious theft ? If orders are 'delivered' there is no function on either app or website to report non delivery. Any suggestions please?
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Utter con!
10 replies
IKEAwebsitecompletecon · 18/11/2020 22:42
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