No slots for Ocado again

[Sertchgi123]

Anyone able to get a slot? or is it just me?

I'm amazed anyone is still bothering with Ocado tbh.

I got one. But for a fortnight away. It’s only letting me see 3 days at a time. Try different times of the day.

I’m not an asda customer, but I could get one with them.

It really does depend on demand in your area. I have been able to get my usual weekly slots, and had a delivery this morning with just one missing item.

Tried to book one for next week today, the next isn't available until the 19th

My first available slot is on the 18th

Yes I've got a slot and Ocado have looked after us all through the last lockdown too.

Don't really understand all the bad feeling against them on here.

I've supported them for years and they are looking after their loyal customer base.

I'm able to book 4 weeks in advance as usual. Have you got a smart pass OP?

We’ve been at home for a fortnight, having all tested positive for Covid. We couldn’t get a delivery with ocado, sainsburys, Morrison’s or tesco.

I have been able to book my weekly slots, but missed the early release Christmas slots. I have had an email to let me know the order completion cut off is being cut short again & asking if we can complete the order in one go which will help their processing and help to snsure what you want is available.

Hardly surprising when there's a nationwide lockdown frankly.

We’ve not had an issue. I’ve got one a week until 2nd week Dec plus Christmas booked. I have always booked a month ahead though even before Covid.
I sometimes book Tesco as well and then cancel what we don’t need although not doing that in pandemic

@XiCi

I'm able to book 4 weeks in advance as usual. Have you got a smart pass OP?

I have a smart pass and I can’t do that. It’s so random.

@XiCi

I'm able to book 4 weeks in advance as usual. Have you got a smart pass OP?

Mine is only a mid week pass. I can only book about 2 weeks ahead, which I understand. There has to be an advantage to full pass holders.

I use Tesco too, they're my primary order.

Mine is only a mid week pass as well and I've been able to book 4 weeks in advance on the app for quite a while now. It's strange how it differs for everyone
I've been getting a few Waitrose deliveries in between to stock up on things imiss but I dont seem to be able to book any slots with them now, they're all booked up for weeks.
I can can get next day delivery with Iceland no problem so might give them a try one week.

Mine is anytime pass. About £10 per month. It doesn’t appear to give me any benefits. I didn’t get the fabled toblerone. They don’t remember my Ocado anniversary. I’ve been with them about 6 years.

@DobbyTheHouseElk are you clicking on the calendar icon? I only see 3 days until I click that

@Wishiwasrunning2

Yes I've got a slot and Ocado have looked after us all through the last lockdown too.

Don't really understand all the bad feeling against them on here.

I've supported them for years and they are looking after their loyal customer base.

I think it depends where you live.

[quote Megan2018]@DobbyTheHouseElk are you clicking on the calendar icon? I only see 3 days until I click that[/quote]
It makes no difference for me. The calendar only shows three days highlighted.

I think lots more people have tried to get slots with all the major supermarkets this week , I have a Tesco delivery every week and normally can book an extra one for in between at very short notice ( day before) but at the moment the earliest slot to book in our area is the 22/11 . Fortunately I have my regular slot booked until the start of December .

Anytime pass here too. No slots since 2nd lockdown announced. South East. If I can't get a slot until January I'm going to cancel my pass and ask for a refund as they're clearly failing to provide a service in some parts of the UK.

It depends where you are, I am not a pass holder and can see plenty of slots, including some £0 ones still. I guess it depends what coverage from other supermarkets is also like, hopefully it becomes easier soon OP.

Although there were issues in March I've actually found Ocado to be very good since then. I've reliably got a slot every week and only had 1 or 2 subs per shop, if that.

My main issue with them is that they now don't sell a lettuce I want to buy!

We're on the priority list with Tesco and it is noticeable that even these slots are much harder to come by this week. Which is a right pain as we have been advised not to go shopping at all.

We’ve got a smart pass, have a delivery coming tomorrow but can’t see any more deliveries. Only shows three days and says there aren’t any. Smart pass is due for renewal in about a weeks time - last year we got a good deal for a year but it’s gone up this year and at the moment looks like we can’t use it anyway!

Have had slots regularly throughout lockdown (every fortnight) when I couldn't get a single one with any other supermarket.
I can't book any more after my next one, and I've had a smart pass for years.