British Gas box

[Sevendaysaweek]

Our meter was damaged by Hermes putting a parcel in it. I’ve contacted British Gas and they have said it’s our responsibility to fix. Is this the case?

Is it the plastic box or the meter that's damaged?
Claim from hermes?

Yes, we had to replace the door on our electricity meter. It was damaged by the wind, it cost about £40.

The plastic cover so the rain water is going in.

The plastic box is yours, they're right.