I'm about am inch away from tears of frustration.
The whole family have self isolated for the last 14 days. Impossible for us to work from home and only paid SSP. That applies to both adults.
I've applied for the covid support grant of £500.
We don't receive UC.
I've had an email asking to supply more evidence for my claim. It's also told me that if I'm awarded it it has to be paid into my bank account. This is where I have problems. It cannot be paid into another bank account.
I don't have a bank account. I'm paid in cash. I pay tax and NI just easier for my boss to pay me in cash ( all of her staff are the same).
The email tells me it's easy to open a bank account online.
It's not. I've tried. I have no ID. No driving licence ( aside from a lost and expired provisional). No passport. I've recently got a copy of my birth cert so that's a start.
The deadline for submitting my evidence is next weds.
Please don't judge me on my lack of ID. I'm not going to get it am I? There's no right to appeal so once it's done it's done.
Ffs it would have been such a help. I don't even know how to start. I've emailed the customer service team but I expect its an automated system. I'm not being financially abused or anything sinister. Just a long story if house moves and bad planning.
Any advice or help please? Tia