Please help a brain fried girl out!
I recently applied for student council tax reduction. I live with my partner so this would be 25%
We pay £136 per month at present and have a ten month plan.
Today I logged in after a new direct debit had been set up and we are £127 in credit.
How does this work?
If I go on the option to make a payment it says -£127 to pay. Usually this would say the entire amount outstanding or the option to input another amount.
Does this mean we keep paying until January (ten months). Will we be further in credit.
Or have we now paid everything and have a surplus.
Can we request the credit back?
There's probably another option I've not thought of but I'm confused!