Please help... I'm a complete technodummy but today I think I've outdummied myself.
I received a faulty Amazon item today and need to return. I don't have a printer, so the only options were scanning a QR code and having the label printed in the Hermes shop. Well, I've followed the instructions to scan the QR on my Iphone, but I'm utterly stuck. I hold my phone up to the QR, it seems to recognize the QR and a notification pops up but the notification is "Search web in Safari" and a Dunfermline address. If I click on that, a Google page of various web searches about Amazon appears.
What on earth am I doing wrong?