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Ocado- no slots from Aug 31st

23 replies

ChunkFunkSunk · 27/08/2020 11:45

Anyone know what is happening with Ocado slots from September 1st?

I cannot book any after August 31st and am wondering why / whether I have missed something. I thought M and S products were coming out after 1.09.20

OP posts:
TheFaerieQueene · 27/08/2020 11:51

I have a couple booked for September. They are with M&S products. I would ring customer services to find out what the problem is.

wendz86 · 27/08/2020 12:50

I’ve got a slot booked for 2nd sept .

SoupDragon · 27/08/2020 12:53

I've just checked and can see slots for September.

AuntyPasta · 27/08/2020 12:57

Are you sure they’re not just very busy from 1/9 onwards? Try looking at the calendar for later in the month. I went to add my usual shop and found that I couldn’t get one until the 8th - I think lots of people got a bit giddy and are filling their freezers with M&S stuff!

MindfulBear · 31/08/2020 23:01

I can't get a slot until Sunday 7th Sept and then it's at an inconvenient time. Very frustrating.

RubyFakeLips · 31/08/2020 23:03

There is a rush on M&S stuff. I noticed a couple of weeks ago lots of slots early September were booked up more than usual.

MindfulBear · 01/09/2020 07:17

It's odd it is more difficult to book a delivery than during the latter part of lockdown.

Waitrose also have no slots until Sunday.

Just really odd!!!

RatInADollhouse · 01/09/2020 07:34

Yesterday I booked a delivery for this Thursday. We are very loyal customers (and tend to spend too much) so even during lockdown we were getting slots when people on here said they couldn’t.

XiCi · 01/09/2020 07:37

I have a slot booked for Thurs and yesterday booked another for the next Thursday. All looks normal on the app.

Aragog · 01/09/2020 07:44

I booked on Saturday for delivery next weekend.
I booked one yesterday for Thursday delivery.

I couldn't have got one much earlier, with such late notice this week, but that will be down to the switch over - the introduction of m and s will have made people keen to give it a go.

ceeveebee · 01/09/2020 07:47

I’ve got weekly slots booked in for the next couple of weeks.
Maybe just increased demand as people want to try the M&S products?

JonHammIsMyJamm · 01/09/2020 09:16

It’s probably to do with the Waitrose/M&S changeover which happened today.

TheWindOnTheMoon · 01/09/2020 09:18

We're still able to book ahead. We had priority booking as a shielding home and they've, so far, allowed us to continue booking a month ahead.

PinkSparklyPussyCat · 01/09/2020 09:27

I've been able to book ahead and I've got my next 3 deliveries lined up. The only difference was I had to queue to amend my order this morning.

Frankley · 01/09/2020 09:37

Just had my delivery. So pleased with all the M and S stuff. I used to go to M and S about once a week and get Ocado about every 2 months to stock freezer, cereal and kitchen rolls etc.
I haven't been to shop since March and have been having Ocado weekly. It was lovely to see my old favourites again.

CouldBeOuting · 01/09/2020 10:22

Just had my text confirming today’s order. One missing item - the GIN! Shocking service! Don’t they realise I’m back to work this week? 😉

Moondust001 · 01/09/2020 10:24

I have skits booked through to the middle of the month. And loads of choices still showing.

Baaaahhhhh · 01/09/2020 10:24

I booked one yesterday for next week and had a choice of time slots throughout several days, must just be where you live. Having said that, not sure I am going to go ahead, other threads are suggesting they are cancelling and have stock issues.

Moondust001 · 01/09/2020 10:24

Slots not skits!

LovelyLovelyMe · 01/09/2020 11:46

I've got one for next Tuesday but I did notice that there was a dash in most of the boxes, although I wasn't sure if that meant the slot was full or just not available yet.

TheWindOnTheMoon · 01/09/2020 16:26

Anyone else seen the story on BBC news about Ocado cancelling people's deliveries due today? A lot of angry customers. Now a bit worried about our delivery due Thursday.

LovelyLovelyMe · 01/09/2020 17:49

No! What did it say-any reason given?

BeyondMyWits · 01/09/2020 17:58

Ours came today, it was fine. Great use by dates etc. No problems getting slot either. In Gloucestershire.

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