Ffs computers are really not my thing! I need Google Drive help please!

[lucysmam]

I can't work out why I can't see files uploaded to my Google Drive using my phone last week, on my laptop

Any idea how to make it show me?

Is it just showing you more recent ones at the moment or nothing?

@LouiseTrees I haven't been on all day to see someone had replied.

It's showing me files (and some of my folders) but not the ones I uploaded most recently.

They're there on my phone but not the laptop. I had exactly the same thing happen a few weeks ago, did something but not sure what or on which device, and then I could see them all.

It baffles me every time & I should really write down whatever it is at the time, that I do, so I don't have to ask for help again

I’ll see if I can have a look on mine in the morning.

It probably hasn’t synced across yet, try and restart the phone app and see if there’s an option to sync now. On your laptop, sign in and out if the account.

Sorry, sign out and back in

I'd assume it is a syncing problem. Maybe some of your devices only sync if on wifi?

No ideas on how to help sorry, OP, but we are trying to change our DD's phone over and can't back up to Google Drive - it won't sync and we get error messages trying to get on to Google Play so can't update or reinstall any Google apps. Of course it's working fine on other devices just not the one we want to back up

Hope you get it sorted OP.

A long shot, but check if you've got WiFi turned off because the default is normally only to sync over WiFi ( not 4G so it doesn't use all your data allowance),

I'll check the laptop settings in the morning; phone's definitely set to sync only over wifi.

It was showing the drive icon as I uploaded the files to it - it's stopped doing that now so maybe I've changed something without realising!

@ChicCroissant It's so frustrating, isn't it!?

I can't see a sync now option on my phone. I don't recall seeing one on the laptop version either but will check that too in the morning.

If I can't work it out, I'll email the file I wanted to use to myself

I give up, I'll email it to myself to open on the laptop. I'm sure it'll sort itself out again at some point in the future like it did last time!