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Ffs computers are really not my thing! I need Google Drive help please!

11 replies

lucysmam · 25/08/2020 18:30

I can't work out why I can't see files uploaded to my Google Drive using my phone last week, on my laptop Confused

Any idea how to make it show me?

OP posts:
LouiseTrees · 25/08/2020 22:12

Is it just showing you more recent ones at the moment or nothing?

lucysmam · 26/08/2020 21:48

@LouiseTrees I haven't been on all day to see someone had replied.

It's showing me files (and some of my folders) but not the ones I uploaded most recently.

They're there on my phone but not the laptop. I had exactly the same thing happen a few weeks ago, did something but not sure what or on which device, and then I could see them all.

It baffles me every time & I should really write down whatever it is at the time, that I do, so I don't have to ask for help again Confused

OP posts:
LouiseTrees · 26/08/2020 22:25

I’ll see if I can have a look on mine in the morning.

hastingsmua1 · 26/08/2020 22:27

It probably hasn’t synced across yet, try and restart the phone app and see if there’s an option to sync now. On your laptop, sign in and out if the account.

hastingsmua1 · 26/08/2020 22:27

Sorry, sign out and back in

isthistoonosy · 26/08/2020 22:30

I'd assume it is a syncing problem. Maybe some of your devices only sync if on wifi?

ChicCroissant · 26/08/2020 22:41

No ideas on how to help sorry, OP, but we are trying to change our DD's phone over and can't back up to Google Drive - it won't sync and we get error messages trying to get on to Google Play so can't update or reinstall any Google apps. Of course it's working fine on other devices just not the one we want to back up Hmm

Hope you get it sorted OP.

FindMeInTheSunshine · 26/08/2020 22:53

A long shot, but check if you've got WiFi turned off because the default is normally only to sync over WiFi ( not 4G so it doesn't use all your data allowance),

lucysmam · 26/08/2020 22:58

I'll check the laptop settings in the morning; phone's definitely set to sync only over wifi.

It was showing the drive icon as I uploaded the files to it - it's stopped doing that now so maybe I've changed something without realising!

@ChicCroissant It's so frustrating, isn't it!?

OP posts:
lucysmam · 26/08/2020 23:06

I can't see a sync now option on my phone. I don't recall seeing one on the laptop version either but will check that too in the morning.

If I can't work it out, I'll email the file I wanted to use to myself

OP posts:
lucysmam · 27/08/2020 11:04

I give up, I'll email it to myself to open on the laptop. I'm sure it'll sort itself out again at some point in the future like it did last time!

OP posts:
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