Did an "account switchover from Nationwide to Halifax" - what happens to refunds I was supposed to get for online purchases made using my nationwide account?

[Silkyblue]

Did an "account switchover from Nationwide to Halifax" - what happens to refunds I was supposed to get for online purchases made using my nationwide account?

My nationwide account no longer exists and I can't seem to even be able to access my last statement for this account online either :(

Will my refunds for online purchases get lost or diverted to my new (halifax) account?

I did the switchover where Halifax supposedly deals with the entire switch over process and arranges nationwide to close my nationwide account.

Any ideas please?

If you used the current account switch service then the payments should be directed into your new account.

Thank you - how long will the redirection exist for? @safariboot