Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Morrisons-how to switch to COLLECT?!

14 replies

MedinaFL · 09/08/2020 11:12

I need to collect my shopping next week... from a different location. How do I do it within the account settings anyone? I’ve been on hold to Morrisons forever ... HELP!!

OP posts:
TheGreatWave · 09/08/2020 11:25

If you go into your order, (edit) then you should be able to change your time slot and it should also allow you to change to collect.

TheGreatWave · 09/08/2020 11:28

Click the van on the top and then it gives you the options to change.

Morrisons-how to switch to COLLECT?!
MedinaFL · 09/08/2020 11:28

Thx but I’ve looked everywhere but I can’t see any option to switch.

OP posts:
TheGreatWave · 09/08/2020 11:30

If you haven't an order you just choose which ever store you want, you don't need to set it up in your account.

TheGreatWave · 09/08/2020 11:32

Is this a new order? Addresses you need to add but you can just select any store, you would need to do a search as it may default to your local store.

TheGreatWave · 09/08/2020 11:36

New order - click on van at the top, choose collect from store and search for where you want.

Morrisons-how to switch to COLLECT?!
blacktop · 09/08/2020 11:39

@MedinaFL

Thx but I’ve looked everywhere but I can’t see any option to switch.

Click the picture above to see it full size, the poster has circled the bit you are looking for

MedinaFL · 09/08/2020 11:48

You are lovely thank you!

Only HOW do I get to that page pls?

Existing customer ... I’ve done the order. It’s defaulting to delivery...

OP posts:
TheGreatWave · 09/08/2020 11:53

This is the bottom half of my first screenshot, so should allow you to change there.

Morrisons-how to switch to COLLECT?!
TheGreatWave · 09/08/2020 11:57

You need to go into "edit order" on the homepage.

Morrisons-how to switch to COLLECT?!
MedinaFL · 09/08/2020 12:08

Thank you. When I press Edit order I just get the option to change delivery ... 🤪

OP posts:
MedinaFL · 09/08/2020 12:30

I had to start a brand new account! Apparently the Delivery and click and collect systems are separate - currently - at least in my area. Telephonist said she had fed back this specific point to her management Re web advice on how to shop click and collect but it looks not to have been actioned yet. What a massive waste of time! Shock I’ll still shop there as they are lovely and so is the food.

OP posts:
MedinaFL · 09/08/2020 12:31

Wave - thank you so much for your help Smile

OP posts:
TheGreatWave · 09/08/2020 12:35

Glad it is all sorted. The Morrisons site isn't that easy to use.

New posts on this thread. Refresh page
Swipe left for the next trending thread