Anyone able to help with a Google Drive question?

[lucysmam]

On my phone, in my Google Drive, I can see all my folders of various things.

But when I open it on the laptop to print, I can't work out how to see any more than 3 (sometimes 4) of my folders.

Any idea how to find the rest of them?

I'd just use it from my phone but my printer throws a strop every time I try to print more than one sheet from it rather than the laptop & it's quite time consuming doing one at a time!

Tia :)

Hard to be sure without a screenshot but I think what you're seeing on the laptop is the "Quick Access" suggestions (you can hide these via Settings if you want to). Everything else should be underneath if you scroll down. You should also make sure that you have selected/expanded the right folder on the left-hand side. You'll probably want "My Drive" or "Recent" there.

Thankyou @StatementKnickers, I'll try again on the laptop shortly.

Let me know how you get on :)

Ok so, first picture is how I see it on my phone. Second is the laptop view.

I can't work out if it's 'quick access' that it's showing me & can't work out how to turn that off if it is. I'm baffled (as usual with these things )

I've turned off quick access. I can still only see the four files

It could be these are the only folders you've selected to sync with the laptop version? If you go into your Drive via a web browser, do you see everything? Photos changed a while ago to no longer automatically sync, so this could also be a reason.

Oh, I have no idea how I did that then! One of them is one my oldest randomly made to show me how.

I can see all the files in there, just not the folders they're in so I'm ending up swapping from phone to laptop to search once I know what they're called, or printing one page at a time from my phone.

Hmm, well, I have done it! Not entirely sure what I did but I can see my folders on the laptop now

Clearly the way forward is just click 'til it does something

Sorry just seen this! Were you definitely signed into the same account in both devices? I can't see any overlap between the folder names under "My Drive" in the two screenshots.

Yep, definitely the same account on both devices (I do have a second google account but couldn't remember the password when I got my last phone so gave up on it 🤷‍♀️).

It's sorted now, for the mo at least , even if I haven't got a clue how!