Myself and my daughter have both had our facebooks blocked today.. we are both stumped as why because we've not broken any of the rules. The have no access to our messenger either but 'Facebook' sent a code and then we were asked to confirm our identities by sending photo document ID ie passport or drivers license. I'm not very computer lit so wondered if this is the norm or if I've been hacked what do I do? I cannot access anything to do with fb and do not want to open a new account unless it's an absolute must.