Boots Advantage card - what?

[SouthWestmom]

Received an email wittering on about another electronic card to replace the card they sent a while ago due to the data breaches. Not a clue how to follow their weird instructions. Have tried the website.
I have £145 in points. I don't want to delete the card!

I got that. I don't remember them sending me a replacement card though.

I did get one but I have no idea what card means what now. I'm just going to buy stuff from supermarkets and wait til it's all over

Download the Boots App to your phone
All the current points will be on it

I've got a Boots Card but haven't had this email. I have a lot of phishing emails pretending to be from companies like Paypal and Apple - but it's a clear scam

I've put the card in my wallet on my iPhone so I no longer need a physical card. And I've downloaded the app so there's a back up if this technologically challenged I can't work one.

Phone customer services

It doesn't delete the points, they stay attached to your account. I've just done as asked and finally been able to purchase something using my points after waiting weeks

I've got the app. And a new card. And now an email which is way too complicated.

Just log into the app, your new ecard is already there to replace the replacement. Complete the full card number when it asks, you will find the last 3 digits on the email.

Dead simple

But saying that, it is worrying that they don't seem to be able to plug the hole in their security

I spent ages in the app, nowhere to add the numbers at all. Kept pressing different bits.
I checked their Twitter to see if it was legit but nothing there.

I've got the email but no new card , I have the app and only have about £1 on points not used much recently usually at Christmas and I spent most of points .

Same happened to me and I didn't receive the new card they said they'd sent. I phoned them up, they sorted a new virtual card so my points were still on the app immediately.
Was a pain

I never got an email or new card, could do with one too, mine is ancient and actually lives in painter she wallet so in bad nick. Got an email though about the new boots photos that I never use cause it's extortionate.

When you click on advantage card, it shows more in top right corner, click that, delete your old card and add in your new number ( new number can be found by logging into boots website in browser and then you need to add in last 3 digits from email)

Luther that's more useful than the email thank you. Is it legit then?

I hope so! I had been waiting to treat myself to some skincare with my points, when this came through I tried it and I've had an order confirmation so seems to be

Fab thank you . I'll try again in daylight

Just to update, my order arrived as expected, all fine :)

Thanks @LutherRalph1 I've been trying to resync mine for days and finally done it thanks to you - that email was complete gibberish