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Can’t get apps because I don’t have Touch ID.

6 replies

Davespecifico · 23/04/2020 21:05

I go to install an app and the only way I can get it is via Touch ID. This has happened to me twice now. I don’t have Touch ID so why is that the only way in offered?

I want to get Google Arts and Culture. What can I do?

OP posts:
TDL2016 · 24/04/2020 13:43

Do you have a phone which supports Touch ID?

DuchessOfBeddington · 24/04/2020 13:45

What’s your phone type. If it’s an Apple go to SETTINGS, GENERAL, ABOUT. And it will tell you what model you have.

MongerTruffle · 24/04/2020 13:46

It only gives you the option to authorise downloads if you have Touch ID set up.
Otherwise, you just enter your password.

MongerTruffle · 24/04/2020 13:49
  • to authorise downloads with Touch ID
DuchessOfBeddington · 24/04/2020 13:55

So if you have an iPhone 7,8 you will have Touch ID even if you aren’t using it. If you don’t want to set it up, you go to SETTINGS, TOUCH ID & PASSCODE and then un click the wee green button that allows for using Touch ID for installing Apps.

Can’t get apps because I don’t have Touch ID.
SpoonBlender · 24/04/2020 14:03

Came here to post what Duchess did.

Why not set up touchID though? You can still use your passcode when you do, but touchID is just a real time saver.

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