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Refund on hotel booking

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trudy1207 · 18/04/2020 15:52

I booked flights to USA through Virgin Atlantic for 17 th March, and they have agreed to refund these.
Because our flight was cancelled due to USA refusing any incoming flights, I had to cancel hotel in San Antonio £1300.
Travel insurance through Avanti refused to pay, as state not covered within cancellation policy.
Can I claim through my credit card, and if so who should I say is at fault, Virgin or hotel?

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