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Help needed with echo dot

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Graphista · 14/04/2020 21:02

Trying to watch a Film on fire tablet using echo dot as a speaker which I do most nights.

I normally set max volume on the tablet and then using voice commands increase the volume more on the dot.

Tonight this is not working and I don't know why.

Contact amazon (why I bother I don't know!) and as always their IMMEDIATE "solution" is

"Do a factory reset"

That's their answer always no matter what the problem!

A factory reset really shouldn't be necessary for minor issues. Yet they always seem utterly clueless about a device that is theirs!

Anyone else had this problem and solved WITHOUT the pita of a factory reset?

I love the device but the "support" for it is shit!

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