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Asda slots wrong date on app

16 replies

Redglitter · 10/04/2020 14:33

Anyone got their Asda online order showing the wrong date. I've got a recurring Wednesday slot but in the app its showing my next 3 orders as being on Tuesdays

When I check my account details it confirms my slot as a Wednesday

I tried contacting them but they're not taking calls, monitoring their emails or tweets

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Appiandterri · 10/04/2020 15:22

I spoke to them today
08000 028 1966

Redglitter · 10/04/2020 17:42

Brilliant I'll try that

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Redglitter · 10/04/2020 17:47

@Appiandterri. Can you check that number its unobtainable

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GalactiCat · 10/04/2020 17:47

Yep. I have an order coming Sunday but on the app is says Saturday. I'm not that bothered, it's not like I'm going anywhere Grin
Probably just a glitch.

Redglitter · 10/04/2020 18:03

I hope so. My.problem is I chose Wednesday because I'm still working Tuesday doesnt suit me every week. Fingers crossed it's a glitch

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Appiandterri · 10/04/2020 18:17

Oops sorry @Redglitter I added a 0 Blush

0800 028 1966

GalactiCat · 10/04/2020 18:20

0800 952 0101 is the number on my contact form.

iloveredwine · 10/04/2020 18:34

Just checked mine it's the same. Says sat when I booked for the sunday.

bobstersmum · 10/04/2020 18:41

Picked mine up today click and collect. It's saying today is Thurs the 9th.

GalactiCat · 10/04/2020 18:46

Living life on the edge . Probably the most exciting thing to happen this week for me 😂
Hope you get yours sorted -@Redglitter 🤞

JanetandJohn500 · 10/04/2020 20:04

The app has been playing up all day. I logged in through a browser and it was ok.

Borderscotch · 10/04/2020 20:32

Mine is showing a day earlier on app bit email confirmation and browser shows correct date, also when I ammended order on app it showed correct date on checkout page. Who knows, hope I get some shopping at some point, asda failed to turn up to my friend last week

ScarfLadysBag · 10/04/2020 20:39

The app has been weird for ages. Whenever I look at it, it says my recurring slot has been cancelled. But they're all there on the desktop site (and one arrived today as planned) so I think it's just app issues. Have you checked via browser?

Redglitter · 10/04/2020 20:44

Just looked on the browser & its showing Wednesday 😃

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Borderscotch · 13/04/2020 16:42

Quick update, the app still showed the day before but my delivery turned up as per when I booked it and as it showed on browser.

Redglitter · 13/04/2020 20:00

@Borderscotch thanks so much for updating 🙂

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