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How to return an Argos item by post?

16 replies

ImfinallyaMummy · 08/04/2020 13:25

Can't find anything on the website, no label to print etc. Tried calling but can't get through, tried messaging but it just sends me round in circles!

They've sent me an incorrect item so I need to return it as I need the money back to buy the correct item. It wasn't cheap so can't afford to wait until the pandemic is all over.

All I'm trying to do is find a returns label. Does anyone have one please?

OP posts:
MyDcAreMarvel · 08/04/2020 13:27

Do you know a time that shops at Sainsbury’s, they can return it there whilst doing their regular food shop.

MyDcAreMarvel · 08/04/2020 13:27

*anyone not any time

MyDcAreMarvel · 08/04/2020 13:28

If you left item on your doorstep.

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ImfinallyaMummy · 08/04/2020 13:31

Stores aren't accepting returns, you can only post the returns at the mo :(

OP posts:
MyDcAreMarvel · 08/04/2020 13:36

Ah ok sorry.

ImfinallyaMummy · 08/04/2020 14:18

Hopeful bump

OP posts:
liquoriceallsortfamily · 08/04/2020 14:26

Check this is correct but they accepted my return yesterday but it may depend on the item

Kittywampus · 08/04/2020 14:27

Don't know but I'm having the same issue with a broken item from amazon. I don't have access to a printer to print the return label. It's an unfortunate downside to buying everything online at the moment.

Aquicknamechange2019 · 08/04/2020 14:29

Did they deliver it to you? If so then you can't return by post you have to contact customer services and they'll collect.

WeAllHaveWings · 08/04/2020 14:33

Does it say on the delivery note (or the email delivery/confirmation)?

WeAllHaveWings · 08/04/2020 14:44

Did they deliver it to you? If so then you can't return by post you have to contact customer services and they'll collect.

you can return small items by post. they refer you to your delivery note for instructions

How to return an Argos item by post?
MyDcAreMarvel · 08/04/2020 15:04

@Kittywampus you can request print free returns from amazon although I would mean scanning an app on your phone so you would need to clean your phone afterwards.

Kittywampus · 08/04/2020 15:19

@MyDcAreMarvel they didn't mention that to me on their online chat!

ImfinallyaMummy · 08/04/2020 16:22

There was no paperwork in the parcel- nothing at all.
I've rung them but the automated message says they aren't Collecting anything at the ok so only was to return is by post

OP posts:
MyDcAreMarvel · 08/04/2020 16:27

@Kittywampus go back on chat and say you want to use Doddle label free returns.

madcatladyforever · 08/04/2020 16:29

You can't, I just tried to return something. They said I had to go to Sainsburys where there is a small Argos to do it.
I said I can't I only go essential shopping in Morrisons so they gave me an exemption email to say I can exchange it in a couple of months or whenever this is over and it will still be within the allowed exchange period.

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