I've had a day that went from pretty cheerful and positive-the walk to work was lovely, the birds were singing, early on my colleagues and I were able to re-stock the shelves pretty much undisturbed because it was quiet, we had a few laughs, the customers are on the whole sensible, polite, patient and appreciative.
To
Stressful and confrontational- Customer refusing to step back from the till, getting stroppy over being asked to try and use cards at manned tills,
insisting on packing their own bag as the shopping is run through meaning they are about a foot away (yes we have sneeze barriers but it still feels wrong), trying to subvert the one way system.
Plus we still have to pass customers and colleagues within about a metre and a half in order to get stock out or go and retrieve click and collect items.
Plus behind the kiosk you have to pass colleagues very closely to get anything from the opposite side.
I am so stressed by the end of my shift.