Tesco delivery help

[DuckyMcDuck]

I booked a delivery slot to my 85 year old parents address a week ago. Ive just completed the order buts it's defaulted to my home address (40 miles away].

Ive tried to phone Tesco but it's unobtainable. I've tweeted to @tesco

Anyone know how do I change it or how can I contact them please?

I used to work for them. If its defaulted to your local store, the slot has been allocated to that particular store. If its a different store they won't have the extra availability to put the order through. If it's the same store, they could potentially speak to the home shopping manager to see if on the day they could add it onto any of their vans that might be in your mum's area on the day but the drivers will be working at absolute full capacity at the moment, so I really don't see this as a possibility. The system automatically generates the drivers routes on the morning of the delivery and the drivers/home shopping dept really don't have any control over it. Honestly, you're better either using the slot for your yourself, or cancelling it so someone else can make use of it. Morrisons are doing their food boxes for £35 at the moment which will have the essentials, although you don't get to choose the items. You don't need a slot as they are delivered by Dpd. Hope it works out for you

@Ajahd
Thanks for answering. I did think that was the case but as I'd originally booked it for their address, I can't understand why it changed.
Thanks for the Morrison tip, but he has a very odd diet and so needs specialist stuff.
Looks like we'll have to drive it to them. Can't see what else we can do, they can't go out and haven't enough food to wait for another slot.