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Morrisons online order query

5 replies

wowfudge · 24/03/2020 08:04

I booked a Morrisons delivery slot a couple of weeks ago and ordered frozen veg as usual. Now there is the message "no more stock available" against these items. Does this mean we will or won't get them? I've tried emailing but got an automatic reply that they are inundated and can't reply to emails and, of course, can't get through on the phone.

If we can't get them frozen I'll need to buy fresh and I don't want to have to go a supermarket in person now we're to stay at home.

OP posts:
PurpleDaisies · 24/03/2020 08:05

You won’t get them if it says no stock available.
I’m not sure how that isn’t clear. Confused

wowfudge · 24/03/2020 08:08

It isn't clear because other items state they are out of stock. They were available when I did the shop. If we're not going to receive them, they should be removed. No more stock available implies you can't increase the number of items in your trolley.

OP posts:
DonPablo · 24/03/2020 08:09

My morrisons shop is due this morning. I made some changes to my order last night and noticed the same thing. All of those items are being delivered. I just couldn't add any more of them.
I know because I've had my text to say my shop is on the way with no missing items.

FindaPenny · 24/03/2020 08:09

I think wowfudge may have thought they were now out of stock because some have been reserved for delivery?

wowfudge · 24/03/2020 08:13

DonPablo - that's reassuring, thank you.

Yes Penny - exactly it. I'm not dumb despite what Purple might think.

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