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Anyone having issues with Tesco online order?

8 replies

JesusDontWantMeForASunbeam · 19/03/2020 09:13

Trying to amend a click and collect for today but it just gets stuck on loading when I click to save it. Website says there's a card error but the money is in there!

Anyone else?

OP posts:
Pamalarrrr · 19/03/2020 09:17

No, mine is fine. I expect it is just sheer volume of traffic atm

planningaheadtoday · 19/03/2020 09:44

I had this with Asda click and collect yesterday. checked out 5 times. Processed payment each time then went back to my full basket and no order confirmation.

Frustrating, but given Ocado had 7,000 trying to shop at the same time, if this is an indication of the of the number of people trying to check out and pay, no wonder the system is failing.

JesusDontWantMeForASunbeam · 19/03/2020 10:12

It must be buckling even more now everyone needs to buy 10 billion snacks just to get us through the first week of school closures!

OP posts:
Sparklyring · 19/03/2020 10:35

I updated mine about 8 and it was fine. Though I had 4 tins of beans in my basket as they're on offer but I can only have 3.

LER83 · 19/03/2020 12:30

I updated my basket at about 10am this morning and it was fine, well apart from half my stuff being unavailable! Interested to see what actually arrives on Saturday!

Icecreamdiva · 19/03/2020 12:53

I had a Tesco shop booked for yesterday. It was cancelled overnight and the advice was to rebook. I’ve added it to the shop I had prebooked for Saturday and am interested to see whether that is cancelled too.

At the moment I am shopping for my own adult family, my 90 yo FIL and my 78 yo mum. I am also looking after two godchildren 3 days next week so I really hope this one arrives!

SoShere · 19/03/2020 13:02

I have had mine cancelled just now when I rang up, they couldnt ammend it, and it was showing as £17.

It had to be amended by yesterday. They did not tell us this.

A work friend was going to collect it for me as I am self isolating, with DD & leave it outside for me.

CallarMorvern · 19/03/2020 17:37

Mines working but the new rules make fresh veg buying tricky. I can't put 4 loose carrots in the basket, but I could have 3 X 1kg bags of carrots 🤦‍♀️.

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