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My albums and photos have disappeared from Google photos app

5 replies

TheWeatherGirl1 · 23/02/2020 17:14

And I didn't touch them, I swear.

I'm sweating as I don't have these backed up, I thought Google photos was the back up!
Does anyone have any previous with this and can help me get them back again?

OP posts:
TheWeatherGirl1 · 24/02/2020 07:34

Anyone?

OP posts:
ClutterbuckFarm · 24/02/2020 07:43

Have you tried following the steps detailed here:
support.google.com/photos/answer/6128858?co=GENIE.Platform%3DAndroid&hl=en

EvaHarknessRose · 24/02/2020 07:44

I think there's a setting change that does this. It happened to my dd, she did manage to download them all again. She's not here so I can't ask but I think we found lots of advice online.

TheWeatherGirl1 · 24/02/2020 16:32

Sadly the advice doesn't help as they've vamooshed but not by my hand, so they're not in the bin. They're just gone so I can't restore them.
But thanks for the link

OP posts:
TheWeatherGirl1 · 24/02/2020 16:33

I haven't changed any settings, there was an update and everything has gone.
Very frustrating

OP posts:
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