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Messed up Ryanair booking

12 replies

Cantdecidewhich · 23/02/2020 09:29

We are flying to Tenerife later today and I thought we had booked priority and 10kg luggage both ways. I have just checked in and only booked it for return! It has sold out now can we pay at the airport or have I got to repack?

OP posts:
MegCleary · 23/02/2020 09:31

If you have twittr ask them there, have always found them helpful on there.

recordbox · 23/02/2020 09:31

Yes you need to ask them.

holbobs78 · 23/02/2020 09:34

Your only option now is to add this ( 10kg bag
) at the airport . Cost £25 per bag per way . Hope this helps .

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VirtualHamster · 23/02/2020 09:35

Are you talking about 10kg hand luggage or a 10kg hold bag?

If you've tried to book priority with 10kg hand luggage and it's sold out it won't be available at the airport. You might still be able to purchase 10kg hold luggage

vhs95 · 23/02/2020 09:38

Ryanair will let you pay when you arrive but it is more expensive than pre-booking it. Ryanair will let you pay for anything!
From their website -
'If you are a non-priority customer and have not already added a 10kg bag to your booking, but would like to, you can purchase one at the airport bag drop desk for an extra fee.'

goingtotown · 23/02/2020 09:40

Do you mean you haven’t booked priority on the outbound flight?
If you have you can add extra luggage with your boarding pass.

Cantdecidewhich · 23/02/2020 09:50

Thanks for the replies, yes @goingtotown I havent booked it for outgoing. How can I add it with the boarding pass?

OP posts:
VirtualHamster · 23/02/2020 09:56

I'm not sure if you can do it online if you've already checked in, you can normally do it at the point of checking in.

Do you have any link that says trip extras available online or on the app? That's where it would normally be, but not sure if that option gets removed once you've checked in.

goingtotown · 23/02/2020 09:58

When you retrieve your booking for the boarding pass it will ask you if there’s anything extra to add.

goingtotown · 23/02/2020 10:14

Try this number 0330 1007838.

Cantdecidewhich · 23/02/2020 10:20

Thanks for all your help I did it with Live chat and all sorted, phew!!

OP posts:
itsgettingweird · 23/02/2020 10:27

Glad it's sorted!

I've booked a package but serperate mix and match iyswim for summer and flights are Ryanair.

That's fine but I do know they are really strict! I have even booked 2x 20kg luggage for ds and I (could squeeze it down to 20 at a push!) so I don't get stung for extra charges.

As PP said. They'll happily do anything for a fee 😂

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