Hand luggage taken by someone else - please help

[Urmasellsavon]

Oh wise mumsnetters, please help. Flight today with Easyjet and when boarding (front steps only, rear doors not open) the flight attendant, when we were about half way down the plane to our seats almost at the back - told us to put our bags anywhere up the plane as there was no room down the plane.

When landed, again they were making every one get off from the front while rear doors not opened so we had quite a wait to get even out of our seats. When got to where we had placed our bags, one was there while the other bag gone.

I’m wrecking my brains and I don’t think I put name or contact detail in or on the bag, silly me.

We told the airline attendants on board who were disinterested and told us to go their carrier in baggage hall. The carrier said nothing to do with them as it’s hand luggage. Airport police office shut so couldn’t even report it.

I have travel insurance but would like the bag and contents back.

At a loss what to do, would just like the bag back.

however really annoyed that Easyjet so unhelpful given they had told us to put the bags so far away from us.

Any help / guidance appreciated

That's good OP

So just human error.

@Urmasellsavon - Yay! Would have been even better if they had handed it in though!

Yay! But at the people who accidentally took your bag and then just dumped it.

The kind/responsible thing to do would have been to hand it in so it was there when you asked about it, not just dump it and risk having it cause a security alert where they would have had to close the terminal, delay/cancel a load of flights and get the bomb squad out to carry out a controlled explosion.

Yes, deeply twattish to a) take a bag that isn’t yours when clearly festooned with wool etc, and then just abandon it, cutting down the chances of it being returned to the owner and potentially causing a bomb scare

But very glad you got it back.