Fucking Sainsbury’s customer service

[peachypetite]

THere appears to be no way of sending them an email to complain about some items I got delivered on Sunday. Feel like they have gone downhill. Help!

Call them, I always find them super helpful!

Social media e.g Twitter is sometimes recommended in these situations? Might be worth a try

Use the phone!

I’ve deleted my twitter account, it feels like so much effort to have to create one or spend my lunch break phoning them tomorrow

Fb messenger I've had the most success with

I find if you ring, they just refund 😊

I’ve had to call them twice (in five years of online shopping with them) and both times they were fantastic.

They're very responsive by phone and sm. what hours do you work? The phone lines are open until 11pm

Dead easy to call and super helpful.

I've always found them super helpful on the phone

Their customer service line is open until 11pm and I've always found them helpful

slating them before you've given them a chance to put it right? classy