Asda deliveries

[thinkfast]

In an effort to cut costs, I'm contemplating switching from Ocado to Asda deliveries.

Just wondering if you have any experience on how these would compare in terms of cost and service?

I’ve used both frequently. Asda is a lot cheaper and their produce is still good quality (but obviously not as much of an exciting range as Ocado). The service from Asda is quite a bit poorer imo. They don’t pack any of the groceries into bags so you have to unpack each item from the crates when they arrive. The drivers never offer to help and just stand there in silence while I unpack it all at the door. I might have just been unlucky though as I’m sure there must be plenty of good Asda drivers out there.
On average I probably save £40 per week by shopping with Asda over Ocado.

Hmmm. I think I'll give it a whirl- although unloading each item on the doorstep doesn't hugely appeal. If it saves me £40 I'm up for it

Can you get Morrisons? We switched from Ocado to Morrisons and have no complaints. Delivery is by the same company but our shopping bill has dropped significantly.

I've never used Ocado, but have used Asda for a couple of years. They don't pack things into bags (but tbh I thought none of the supermarkets did any more so never thought of this as unusual) and you have to shift your own shopping from the front door. We just have bags or boxes handy and decant into them to carry through to the kitchen.

But the prices and quality are good and round my way the drivers are very friendly. The substitutes aren't normally too wacky and you can hand back any items in the order for a refund, no questions asked. The delivery passes are good value if you decide you like Asda.

Admittedly I've never used Asda deliveries but I've seen too many issues (usually on MN) about when it goes wrong their customer service is shocking. Problems with taking the money twice, refunds taking 2-3 months to clear, no comms when deliveries don't turn up.

I've not long got an Asda delivery pass. £24 for a year midweek delivery.
We don't have the option of Ocado round here.
Nothing is bagged these days, it's the same with Tesco and Morissons.
The driver usually asks where we want the crates and have been friendly and polite so far.

I’ve never had an issue with ASDA; drivers are helpful and not having plastic bags is an environment thing. There are substitutes some times but the equivalent they provide is fine. It’s the cheapest supermarket I’ve found and delivery cost is cheaper than the petrol to my local one

They will take the trays into the room you want and wait for you to unpack

Asda used to be terrible for me but once I moved I found them a lot better. I think it depends on your local store.

Not too many substitutes, good prices, good choice. No problems requesting a refund if you find something damaged. My only whinge is that they offer 2 hour delivery slots and not 1 hour slots.

In my opinion, sainsbury's are the worst. Their app is terrible. If you need a refund it is seriously hard work.

Thanks for the tips. For some reason, Morrison's didn't occur to me. I think I'll give them both a try to see if it works out cheaper and compare quality