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Threw away Xbox games!

6 replies

hidinginthenightgarden · 28/12/2019 09:11

All boxes from Xmas went out with recycling yesterday. DH has just realised the game codes were still in the Xbox box.
If we contact Xbox are they likely to help?

OP posts:
PollyPocketLucyLocket · 28/12/2019 09:55

Just asked my DS17. He says it probably a case of tough luck, however contact Microsoft and explain the situation. They'll be able to see that you don't have the games downloaded.

He says that Microsoft support is pretty shabby though.

Hope it does get sorted for you.

hidinginthenightgarden · 28/12/2019 10:09

Thank you.
DH said the same.
We have uploaded the one game he actually wanted onto the xbox luckily and the other I think were 12s which he won't be playing as DS is only 7 but I think it is thevalue that has annoyed DH.
I will see if microsft will help.

OP posts:
tinatsarina · 28/12/2019 10:13

Contact the store u got the games from see if u can get a receipt? To prove to Microsoft u purchased the games. Did u purchase them with Ur Microsoft account?

NotSoThinLizzy · 28/12/2019 10:53

May be a case of tough luck even if you have a receipt you cant prove you didnt download the game on a different xbox. Worth a call anyways.

letitbeyou · 28/12/2019 11:04

We didn't have a code in our box. Phoned and they downloaded it for us. They can access your account remotely. Good luck!

hidinginthenightgarden · 28/12/2019 11:45

Thanks ladies.

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